10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,471 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving or even sitting this piece gets extremely hot and has actually burned me twice. As soon as the car is turned on the temperature rises on this piece that-??s on by the arm rest
- Diamond Bar, CA, USA
on Feb 26, 2022 between the hours of 4:00 am and 5:15 am the Sunroof on my 2016 S550 Mercedes Benz shatter for no cause or reasons while driving on the main highway. When the loud bang accrued while driving I immediately pulled the car over to exam the issue and I noticed the Sunroof glass had shattered. I was able to drive the S550 Mercedes Benz to my residence. However, this Sunroof Shattering could have a cause major issue if the lower cover to my sunroof was open. I would strong recommend Mercedes Benz reach out to the glass manufacture concerning this safety issue with defective glass (Shattering Glass Sunroof for no cause or reasons)
- Snellville, GA, USA
I woke up one morning and was astounded to find a long diagonal crack across the panoramic sunroof of my 2016 Mercedes-Benz S550. I contacted Mercedes and was told to bring the car to a dealership for evaluation to determine whether this was due to outside influence or a manufacturer's defect. They determined that it was a "stress crack" and stuck me with a bill for $13,000. This is a 2016 model car with 50K miles on it with a sunroof that spontaneously cracked. What if my wife and young children were in the car when it started to crack? the response from Mercedes is unacceptable. This is a very dangerous manufacturer's defect which must be addressed before someone gets seriously hurt.
- Staten Island, NY, USA
Takata recall. I was driving on the highway on my way to phoenix AZ to drop off my mom and grandma when suddenly the sunroof exploded. It sounded like a gun shot. There wasn't any type of object near me to cause it. It was very random. This disturbed my family mentally scaring them and I swerved off the highway almost crashing.
- Laveen, AZ, USA
- Durham, NC, USA