Technical Service Bulletins (TSBs) for the 2019 S560 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #LI46.15-P-063353

      Date Announced:
      FEB 18, 2021
      NHTSA ID:
      #10189402

      Complaint: Height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function). Read More »

    • TSB #LI46.10-P-057961

      Date Announced:
      FEB 18, 2014
      NHTSA ID:
      #10167000

      Surface damage on steering wheel trim Read More »

    • TSB #LI33.30-P-056665

      Date Announced:
      JUL 18, 2013
      NHTSA ID:
      #10167550

      Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa). Read More »

    SUSPENSION

    • TSB #LI33 30-P-056665

      Date Announced:
      AUG 05, 2019
      NHTSA ID:
      #10164810

      Throttle lift-off clunking noises at drive shafts of front axle Read More »

    • TSB #LI32 25-P-069660

      Date Announced:
      APR 09, 2019
      NHTSA ID:
      #10160627

      G Facelift 2018: Knocking noises from rear area on rough roads Read More »

    • TSB #LI32.22-P-058763

      Date Announced:
      MAR 20, 2014
      NHTSA ID:
      #10167500

      Thumping/rattling/clattering noises from area of rear axle. Primarily, and sometimes only, heard by rear-seat passengers. Read More »

    • TSB #LI32.22-P-058343

      Date Announced:
      MAR 17, 2014
      NHTSA ID:
      #10167499

      The vehicle drops at the front axle on one or both sides by more than 2 cm overnight. Read More »

    • TSB #LI42.10-P-058354

      Date Announced:
      FEB 25, 2014
      NHTSA ID:
      #10166996

      Squeaking noises from the front axle when braking Read More »

    • TSB #LI32.22-P-058342

      Date Announced:
      JAN 31, 2014
      NHTSA ID:
      #10166991

      Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now. Read More »

    • TSB #LI32.22-P-058343

      Date Announced:
      JAN 31, 2014
      NHTSA ID:
      #10166992

      The vehicle drops at the front axle on one or both sides by more than 2 cm overnight. Read More »

    ENGINE (PWS)

    ENGINE AND ENGINE COOLING

    • TSB #LI09.00-P-074093

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10206077

      "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

    • TSB #NCU-2021070009

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199471

      Launch NCU - 2021070009 MY19 217 Perform SCN coding in engine control unit Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SC-2022070004

      Date Announced:
      AUG 11, 2022
      NHTSA ID:
      #10219247

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2028-2021 S-Class, S-Class Coupe/Cabriolet (217 and 222 platforms) vehicles, the low pressure fuel line does not ... Read More »

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    • TSB #LI01.30-P-058630

      Date Announced:
      MAR 21, 2014
      NHTSA ID:
      #10167487

      Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    POWER TRAIN

    • TSB #LI27.50-P-071658

      Date Announced:
      AUG 26, 2020
      NHTSA ID:
      #10179950

      Harsh engagement when changing gear range from P to D or R Read More »

    • TSB #LI27.00-P-060741

      Date Announced:
      AUG 24, 2020
      NHTSA ID:
      #10179949

      Shifting complaints and transmission fault codes in vehicles with transmission 725.0 Read More »

    • TSB #LI27.60-P-071237

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176661

      5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498 Read More »

    • TSB #SC-2019100022

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10170535

      Update Powertrain Control Unit (PTCU) Software Read More »

    • TSB #LI35 30-P-058566

      Date Announced:
      AUG 05, 2019
      NHTSA ID:
      #10164811

      Throttle lift-off clunking noises at drive shafts of rear axle Read More »

    • TSB #LI27.20-P-055758

      Date Announced:
      JUL 30, 2013
      NHTSA ID:
      #10167546

      FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. Read More »

    HYBRID PROPULSION SYSTEM

    ELECTRICAL SYSTEM

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI54.10-P-071499

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209877

      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »

    • TSB #LI68.05-P-060306

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10207198

      Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »

    • TSB #LI68.05-P-060307

      Date Announced:
      JAN 09, 2022
      NHTSA ID:
      #10207199

      Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      FEB 18, 2021
      NHTSA ID:
      #10189402

      Complaint: Height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function). Read More »

    • TSB #LI54.30-P-072145

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10186141

      NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock Read More »

    • TSB #SC-2019070001

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10171658

      Update Engine Control Unit Software Read More »

    • TSB #LI54 30-P-069742

      Date Announced:
      JUN 18, 2019
      NHTSA ID:
      #10162611

      Head-up display (HUD) code 463 ? lines on the display, display flickers Read More »

    • TSB #LI80.20-P-059363

      Date Announced:
      JUL 12, 2014
      NHTSA ID:
      #10165854

      The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. Read More »

    • TSB #LI82.85-P-059356

      Date Announced:
      JUL 08, 2014
      NHTSA ID:
      #10166075

      The animation in individual vehicle settings such as, e.g. mirror folding function or seat belt adjustment is missing. Note: The functions of these vehicle settings are not affected. Read More »

    • TSB #LI07.08-P-058759

      Date Announced:
      MAR 24, 2014
      NHTSA ID:
      #10167490

      Engine diagnosis warning lamp (check engine light - CEL) lights up in instrument cluster. Fault codes relating to combustion misfiring are logged in the fault memory of the engine control unit. Read More »

    • TSB #LI01.30-P-058630

      Date Announced:
      MAR 21, 2014
      NHTSA ID:
      #10167487

      Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »

    • TSB #LI54.15-P-057918

      Date Announced:
      FEB 14, 2014
      NHTSA ID:
      #10167011

      The side markers light up continuously. Read More »

    • TSB #LI82 95-P-056655

      Date Announced:
      JUL 23, 2013
      NHTSA ID:
      #10167558

      Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #LI54.30-P-072145

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10186141

      NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock Read More »

    • TSB #LI83-70-P-064480

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162197

      "High-voltage battery warning message" in instrument cluster Read More »

    • TSB #LI8370P0644803

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10205252

      High voltage battery warning message in instrument cluster. Read More »

    • TSB #LI68.20-P-059330

      Date Announced:
      JUL 03, 2014
      NHTSA ID:
      #10165853

      When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    VISIBILITY

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    STRUCTURE

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    LATCHES/LOCKS/LINKAGES

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

    • TSB #LI80.20-P-059363

      Date Announced:
      JUL 12, 2014
      NHTSA ID:
      #10165854

      The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. Read More »

    TIRES

    SEATS

    • TSB #LI91.10-P-065540

      Date Announced:
      MAY 26, 2022
      NHTSA ID:
      #10213055

      Complaint Creaking noise from side bolster when load applied to seat cushion of front seats. Cause Soiling to the replacement fabric of the seat cushion cover means that friction on the seat side finisher mountings generates a creaking ... Read More »

    BACK OVER PREVENTION

    • TSB #LI46.15-P-063353

      Date Announced:
      FEB 18, 2021
      NHTSA ID:
      #10189402

      Complaint: Height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function). Read More »

    • TSB #SC-2019040031

      Date Announced:
      MAY 30, 2019
      NHTSA ID:
      #10162207

      Perform SCN coding in stereo multifunction camera control unit Read More »

    INTERIOR LIGHTING

    COMMUNICATION

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    EQUIPMENT

    EQUIPMENT:ELECTRICAL

    • TSB #LI8270P071024

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205803

      The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    • TSB #LI8285P0633424

      Date Announced:
      NOV 29, 2016
      NHTSA ID:
      #10205242

      Navigation system permanently displays "Activating". Read More »

    • TSB #LI8285P0633423

      Date Announced:
      AUG 25, 2016
      NHTSA ID:
      #10205241

      Navigation system permanently displays "Activating". Read More »

    EQUIPMENT:OTHER:LABELS

    EQUIPMENT ADAPTIVE/MOBILITY

    UNKNOWN OR OTHER