10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 34,457 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The 2000 Slk230 I purchased new in 2000 has 5,000 miles on it. Mint-garage stored condition. I have requested numerous times, assistance with both side door problems which may lead to unwarranted air bag release in the near future. The defect appears to have been corrected in 2001 by Mercedes Benz as the newer models have a "one piece interior door panel, vs the "two piece" interior door panels in the 2000 models. I have friends with the same year and model having the same issue. Both driver and passenger side interior door panels have broken loose from the door due to the defective design of two piece with all pressure to close the doors, pulling the two piece panel design away from the actual doors. Mercedes Benz-corporate and their local dealers refuse to assist with the issue. I am confident that in the near future, air bag deployment is inevitable from both sides due to the defect in design. Hopefully with no injury!
- Moyock, NC, USA
The contact owns a 2000 Mercedes Benz Slk230. While driving 25 mph, the contact heard an explosion near the driver side door, followed by a burning smell. The contact pulled the vehicle over and noticed that the driver side door air bag deployed, which bruised her left arm from the elbow to the shoulder. NHTSA campaign id number 01I005000 (air bags:side/window) was referenced. The contact did not notice any differences in the vehicle prior to the failure. The vehicle has not been diagnosed by the dealer. The VIN was unknown. The current and failure mileages were 45,000.
- Pasadena, MD, USA
- Palm Beach Gardens, FL, USA