2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,544 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My brake lights are defective; they have been repaired several times but after a few months, they stop working. I have this car since 2006 and have been told this was a recall issue. But when I went to autobahn motors in belmont, ca, they refused to repair them. I was told by another mb dealer that the recall was finished and by another that they had been repaired at some point (?); I understand that it is not the brake lights themselves but some mechanism that was faulty and that has to be replaced. I cannot afford to have them repaired every 3 or 4 months and feel mb should do it since it was a recall and the lighting mechanism should stay fixed.
- Sunnyvale, CA, USA
Rear break lights were repalced in 2006 recall (05V05000). Same problem in Jan of 2015. No chance of dealer standing behind the recall again. Now I have to pay out of pocket the cost to fix the lights that were recalled prior. Over $600. When they just replaced the recall with the same faulty lights. Turns out their C-class is now having the same recall problem.
- Covina, CA, USA
The contact owns a 2001 Mercedes Benz Slk320. The contact stated that the tail light failed to illuminate. The contact mentioned that the vehicle had been serviced 7 years ago under recall NHTSA campaign number: 05V505000 (exterior lighting). The vehicle was taken to the dealer. The technician stated that the tail light assembly would need to be repaired. The vehicle was not repaired. The failure mileage was 45,000. Updated 12/23/14 the consumer stated the manufacturer was contacted and advised they would not be assisting with repairs because they assisted once before, on July 31, 2004. The owner had the vehicle repaired. Updated 9/28/2015
- Alpharetta, GA, USA
2001 slk 320 had been recalled in 2006 for brake lights melting internally. Campaign# 2006080005. My brake lights were replaced under the recall. I just started having the same problem with the brake lights. I brought it to the dealer and they told me it was the exact same problem that had been recalled and replaced. Apparently the recall repair was not a real solution. Mercedes must have just replaced the bad part knowing it would be a few years before it failed again. Well, here we are again and they are refusing to fix it and want me to pay almost $600 to fix.
- Arlington, VA, USA
Rear brake light failure due to heat deformed bulb socket. Recall performed approx 2008. Replaced parts with no improvement in design or materials. Contacted mbusa, would not help.
- Westlake Village, CA, USA
First of all, I just want to file a complaint against Mercedes Benz ( house of import in buena park, ca). The vehicle that I have is 2001 slk 320 model. The vehicle is under recall campaign, campaign # 2006080005. This recall campaign has been initiated due to the heat generated by the brake lamps of the affected vehicles. The base of the socket can be subject to thermal deformation over time. This can cause a failure of either brake light. A failure of the brake lamp bulbs to illuminate could lead to a rear end crash. I took my vehicle in for that service in 2007 and the problem is still there after the service. I tried to stop there few times but they want to charge me $150 dollars just to find out what wrong with the vehicle ( even though they know its the brake light issue). I don't have money to pay for it and I just left upset and mad. Finally I just wanted to resolve the issue, contacted Mercedes today July 30,2013 and also went to the dealer to address my concern and they said " we can only cover one year and it expired". again, $150 will be charged just to diagnostic to find out what S wrong with the vehicle. I told them the same issue with the vehicle( the brake light is out-recall issue), and they did not do it properly and it happened again. Now, they said if I want to fix it I have to pay for the service which I find ironic because of the same issue. They would not listen about my concern and safety issue that I have regarding about this matter. Once again, safety is my priority and I do not want to get into an accident. I wish they could have done better job to assist consumers. I want to find a solution not just for me but to all the owners out there who faces the same issue so I need to file a complaint to ca attorney general office about the safety issue. I hope I could bring this to your attention.
- Westminster, CA, USA
- Rio Rancho, NM, USA