10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
5,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Sep 012020

Sprinter V6

  • Automatic transmission
  • 5,000 miles

Mercedes created a dangerous design flaw in the 2019 and 2020 Sprinter vans. They located very shallow drink holder on the drivers side dash above the speedometer. I was placing a cup of coffee in the holder, which caught the edge slightly, and spilled a 1/4 cup of coffee which was quickly cleaned up. The ingenious designers at Mercedes decided to locate a vent directly behind the drink holder that leads directly to the starter module and wiring loom. I was lucky that we were not driving, because the started module shorted out, and the van would not start. Mercedes claimed that this was my fault, and charged $2,700 to replace the starter module and wiring loom. OPEN VENT DIRECTLY ABOVE STARTER MODULE NEXT TO A DRINK HOLDER, is a ridiculously dangerous design that is going to get somebody killed.

- Gary G., San Clemente, US