10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Problems with vehicle's trunk coming unlatched from the inside. The horn was also inoperative, the vehicle stalled, and there was a constant problem with the blower/fan. The consumer requested to be reimbursed for the repair cost of the blower. There was a recall regarding the heater blower resistor, however the dealer stated the vehicle identification number wasn't included in the recall.
- Woodbury, MN, USA
I have taken my vehicle in 4 different times for the same problems. The car boags down and stalls while driving. This has caused me to stall in traffic several times. The problem has still not been fixed in the 4 times I've taken it in. Not to mention all the other small things.constant rattle in the dash and windows, battery light stuck on, trunk will not unlatch, and the dash lights will surge even after I've had the dash replaced. I am very upset with this car and even more with the lack of service being provided by the dealership!
- Saugus, CA, USA
Could try to open trunk from inside of the vehicle, but trunk will not unlatch. Consumer will need to open trunk with key.
- Alexandria, VA, USA
Ive had problems with this car since I drove it off the lot almost every month it is in the shop for the same reasons first the radio has been fixed twice and then finally replaced the speakers have been replaced and that has yet to solve the problem, my trunk release on my car has been worked on atleast 4 times and they still think it is not a problem but they dont open it every day either, starting in January of 2000 I called the dealership 6 or more times complaining about the brakes and every time they worked on it they said all brakes pulsate and squeek a little but low and behold a recall letter suprised me in the mail today, my sunroof was in the shop dont know the date because it was squeeking and the panel that surround the keys was loose they"fixed" but the day I got it out of the shop for getting the radio replaced the sunroof quit totally, just talked to them today and they said they have had several people with the same problem it appears that the wiring in the sunroof it worn out I asked if this was normal for a car that was a year old and they said it was just from being opened and closed but im sorry its only a year old they said it is a $1200 dollar problem to fix without labor and couldnt garuantee that it wouldnt have to be replaced next year again. The alarm system randomly goes off and wont shut off its actually called a panic system but goes off like an alarm system after asking other Cougar owners about theirs and comparing notes looks like we have all had the same things going wrong except a friend of mine has already had her engine rebuilt at 20,000 miles ------help me before mine goes out to. Thank you
- New Albany, IN, USA
Car sounds like it is falling apart when brakes are applied, steering makes loud sound when backing out of parking space, trunk won't open unless hit numerous times from remote or inside.
- Springfield, VA, USA
The air conditioner was turned on. It failed to cool inside of vehicle, not working properly. The trunk fails to lock when closed. The locking mechanism is not holding the latch. Would need to jiggle the ignition key in the switch before it starts. The passenger side seat slides back & forth without locking into place. While backing up vehicle, it would make loud noises from the front end near wheels.
- Fairfield, FL, USA
- Farmingdale, NY, USA