10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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problem #9

Mar 152008

Cougar 6-cyl

  • Automatic transmission
  • miles
I am the original owner of a 1999 Mercury Cougar automatic V6. I have never been in an accident with the vehicle, but continue to have mechanical problems. Like other 1999 ' 2000 Mercury Cougar owners I worry about the safety of driving a vehicle with more problems than can cost effectively be fixed. My list of broken items include the radio, power window regulator, O2 sensors, transmission at 59,000 miles, dashboard lights (low coolant and check engine), door/window leaky seal issues, engine misfire (decreased acceleration) and now my cruise control and turn signals do not work. Upon researching the recall for cruise control fires dealing with Ford products I found that I am among other disgruntled Cougar owners. Ford/Mercury or Ford technicians have not done a satisfactory job letting owners know of recalls that need attention. My latest concern is that my Cougar might start on fire, per my complaint with Ford; they see no threat with my cruise control issues and suggested I contact the NHTSA with my complaint.

- Bloomington, MN, USA

problem #8

Nov 102001

Cougar

  • Automatic transmission
  • miles
Remote control does no longer unlock doors. Remote control was replaced, but problem persists. Recall 96V070000 on locks was done, it did not remedy the problem.

- Ladoga, FL, USA

problem #7

Jun 152001

Cougar

  • Manual transmission
  • miles
While standing outside of vehicle with windows rolled down when door closed and automatically locked. Consumer noted this was not a feature of vehicle. Key failed to unlock the door, consumer reached inside vehicle to manually unlock door. Dealer stated if a new alarm system was put in to replace the old one, problem might be corrected. Air conditioner turns on and off. Radio will not come on at times. Motor will die out. Alarm went off, door lock by themselves. Key will not crank vehicle at times. Vehicle jumped and jerked almost hitting consumers sister who was standing in front of the vehicle.

- Eden, NC, USA

problem #6

Apr 062001

(reported on)

Cougar

  • Automatic transmission
  • miles
Passenger's seat will not lock in place unless seat is positioned all way to the back closely to rear seat. Consumer states the seat if unlocked and moved foward will only relock when pushed all the way to the rear, then seat can be adjusted and locked from any position, the problem is that you can not lock the seat if anything is placed behind the seat, in trying to lock the seat consumer states she has the crush her grandchild's feet in the car seat, consumer states there is a strong to light gasoline odor, also gas pedal will stick in up position and need strong push to release, door locks automaticcalylock and unlock at any time, the locks were finally replaced and consumer was given an extended warranty, consumer states radio goes out and the display disappears when it is hot.

- Chesapeake, VA, USA

problem #5

Mar 062001

(reported on)

Cougar

  • miles
The weather stripping on the passenger door began falling off. Nlm

- Mechanicsburg, PA, USA

problem #4

Jun 122000

(reported on)

Cougar

  • miles
Driver's door will not close completely.

- Las Vegas, NV, USA

problem #3

Jan 081999

Cougar

  • miles
Door locks intermittently lock and unlock the doors while vehicle is in motion, there have been times when the vehicle is stopped and passengers inside are locked in.

- Ben Lomond, CA, USA

problem #2

Nov 082000

(reported on)

Cougar

  • Manual transmission
  • miles
Automatic door locks randomly without application. This happens with the ignition on or off. Dealership has tried to correct problem three times. This has been an ongoing problem for last 18 months.

- Tecumseh, MI, USA

problem #1

Jan 262000

(reported on)

Cougar

  • miles
Transmission surges and hesitates upon accelleration causing unexpected increases in speed; rear hatch will not open; brakes still grind after replacement; after door latches replaced, car now makes whining noice; starter replacement makes high pitched noise; coolant light comes on--dealer's solution is to overfill coolant level.

- San Mateo, CA, USA