10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,016 miles

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problem #6

Sep 052008

Cougar

  • miles
The plastic sunroof Transport mechanism has broken for the second time during the life of this car (I am the only owner). The first incident occurred early in my ownership and was covered under warranty. Dealership that fixed it the first time has refused to fix it again citing a 12 month warranty. This problem is a well known design defect in the 1999 and 2000 model year Mercury Cougar and was addressed in the 2001 model year design. The cost for replacement parts is unconscionable considering the facts regarding this well known problem. I believe that clear knowledge of these issues of the Ford Motor Company and the industry as a whole should have necessitated a recall long prior to this and because there isn't a recall I am filing this complaint.

- Portage, OH, USA

problem #5

May 092006

Cougar 4-cyl

  • Manual transmission
  • 200 miles
1999 Mercury Cougar leaks water into hatch area directly onto the interior exposed electrical wiring and connections for tail lights and hatch release. Dealership cannot determine source of leak and therefore cannot repair. Mercury will not release blueprints of sheet metal layout to help in determining where water leak might be originating. Neither did Mercury cover diagnosis and will not cover repair even if problem source was identified. Significant water inside the vehicle and directly on exposed electrical components could easily result in a catastrophic fire hazard and loss of life.

- Pittsburgh, PA, USA

problem #4

Apr 102006

Cougar 6-cyl

  • Automatic transmission
  • 89,899 miles
Moonroof on a 99 Cougar doesn't work. Wasn't much of a problem until the roof flew up and cracked the windshield of the person behind me.

- Egg Harbor City, NJ, USA

problem #3

Jun 232000

Cougar

  • miles
1999 Mercury Cougar has problems with the speakers, battery equipment, brake equipment and instrument cluster.** answer required***. the vehicle pulled to the right while driving. The consumer stated on a separate occasion while driving she noticed the vehicle had no brakes, the consumer was able to find a mechanic who determined all for rotors and pads needed to be replaced. The consumer stated the brake light did not illuminate.

- Johnston, IA, USA

problem #2

Jun 012004

Cougar 6-cyl

  • miles
Mechanical problems with 1999 Mercury Cougar. The vehicle died in the middle of traffic on three occasions. There were alternator and fuel problems. The consumer requested a credited amount of funds and reimbursement for the battery, brakes and additional expenses. Other problem are as followed: The new wheels were defective (corroded and frozen), the brake sensor snapped off of the wheel, the cd player was skipping, the hatch would not release properly, the steering wheel would shake, the keyless entry with anti-theft was inoperative, there was rough idle, the transmission shifter would stick, the cup holder did not shut, the hood would not open, and the lights would dim and or brighten while the vehicle was in motion.

- Canton, MI, USA

problem #1

Jul 302001

Cougar

  • miles
There was trim hanging from the steering wheel which fell off. Also there was a hard plastic piece of trim hanging from the front end. There is a bubble present in the rear bumper, also the uni-body had been cut and extended to complete a prior repair of damage which occured before the was purchased, it was explained to the consumer that after a surgery to a vehicle in this manner, the vehicle would never truly be the same again.

- Orlando, FL, USA