10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,782 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While traveling at 45 mph vehicle suddenly came to a sudden stop on its own. Vehicle was taken to the dealer, where dealer indicated theat bolts fell out which caused brakes to lock up..
- Blue Ridge, GA, USA
Vehicle only has ABS on driver's side and standard brakes on passenger's side. Please provide any further information, and vehicle identification number.
- Pinebluff, AK, USA
While traveling on highway and applying brakes anti-lock brake system will lock up. Dealership is aware of problem.
- Pine Bluff, AK, USA
Shortly after owning the car, I noticed that brakes seemed insufficient for the vehicle. I took it to the dealer a few times to get checked, but they denied any thing being wrong. While driving when the brakes are applied, the vehicle does not stop at a sufficient time. I also had to buy several tires since the purchase date, because the tires would get leaks by simple road debris such as glass and metal pieces. I reported my problems in person and by phone to the dealer I bought from, but they would not give me any information about the car's history. They only stated that all necessary changes were made in December the month before I bought the car. I also told them about the shifting in the steering wheel when driving, but they disregarded the complaint about the steering and the inappropriate stopping of the vehicle. (dot number: W2B0irb tiresize: P215/50R16)
- Wildwood, NJ, USA
While traveling, slowed down, and when depressing brake pedal vehicle would not gain speed. Technician stated that right caliper malfunctioned. Please provide furhter information.
- Anguilla, MS, USA
Reporting this as it is a us manaufactured car and is sold in the us and can't find evidence that Ford/Mercury are taking action. No safety defect listed in summary.
- Stevenson Ranch, CA, USA
Panic button went off on my mistake but alarm would'nt shut off had to get replaced, hatch wouldn't open properly, I had my brakes replaced 3 times because of squealing noise. And these windshield wipers for the fourth time now.
- Marine City, MI, USA
Brake pedal is normal when applied, but there is a vibrating and pulsating feeling in front end when the brakes are applied. Also, extended stopping distance. Dealer has been contacted.
- Nampa, ID, USA
Complete loss of all brakes due to "never before seen" explosion of ABS master cylinder
- Franklin Park, NJ, USA
While driving on a 4-lane highway, lights on the dashboard lit up and engine died. Then, consumer lost control of the vehicle. With no brakes or steering vehicle started to spin out of control and hit a guardrail at about 55mph. Consumer said it was a engine problem. Airbags did not deploy.
- Weston, FL, USA
When applying brakes there was a grinding sound, and vehicle would vibrate while stopping. Vehicle has been in dealer's shop on several occasions, and problem was still occurring. Dealer informed consumer that nothing else could be done. Feel free to provide further details.
- Midlothian, TX, USA
It has been in the shop four times for brake problems. The car shakes after 3,000 miles and the rotors need turning which costs $300 each time.
- Bristol, VA, USA
Car sounds like it is falling apart when brakes are applied, steering makes loud sound when backing out of parking space, trunk won't open unless hit numerous times from remote or inside.
- Springfield, VA, USA
Vehicle been experiencing ongoing problem with unnecessary noise. Whenever brakes were applied in a sudden stop, it resulted in extended stopping distance. Vehicle been in/out of dealer shop on seven occasions. This almost caused several vehicle collisions.
- Suitland, MD, USA
ABS brakes light is on and vehicle jerks at a slow stop and at fast stop. Also, there is a grinding noise coming from the brakes, and the back brakes aren't stopping the vehicle.
- Romulus, MI, USA
- Ofallon, MO, USA