7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,400 miles

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problem #5

Jan 162001

Cougar 6-cyl

  • miles
Problems with odometer, gas gauge, turn signals, windows, radio, hazard lights, air bag lights, speedometer.. the mileage and clock were no longer visible. A new battery and alternator were installed prior to the incident. The sun roof leaked constantly and was also fixed prior to the incident. The battery and wrench light were constantly illuminated. This vehicle had been repaired over and over again. Consumer had to exit and barely made it home when she entered the driveway, the vehicle completely died.. the air condition was not cold enough, the cigarette lighter was broke, the brakes made a grinding noise, the door locks/latches were inoperative, and the vehicle had a transmission leak.

- Nutley, NJ, USA

problem #4

Mar 192002

Cougar

  • 17,000 miles
The engine stalled without warning.

- Newburgh, NY, USA

problem #3

May 072001

Cougar 6-cyl

  • Manual transmission
  • 10,000 miles
I have a 2000 Mercury Cougar that once warmed up accelerates 3000 to 3500 RPM and will not slow down until I come to a dead stop. I had it in for this problem at least 6 times and they can't fix it. I called the Ford/Mercury service hot line to see if something could be done about this. When I called about this I thought that a Mercury rep. Would get a hold of the car dealership were I got the car (johnson Ford Lincoln/ Mercury in pittsfield, MA) and then get a hold of me. I called in Jan. Thats not what happened, when I called I found out that johnson Ford told them, they did not experience the problem. That's an out right lie. Dom kellog head of johnson service drove it and experienced it and on another time one of the mechanics riding with me also experienced it. What can I do about this. I can't let anybody drive my car, I am afraid they would not be able handle it an get seriously hurt. I don't want to wait until I get killed or some one else before they do something about it. Please let me know what you or I can do about this. I am going to put down an estimate the first time it happened which was about 10000 mile mark the car now has about 23000 miles on it.

- Pittsfield, MA, USA

problem #2

Jan 012001

Cougar

  • miles
Vehicle cut off without prior warning. Dealership is aware of the problem.

- Durham, NC, USA

problem #1

Mar 292000

Cougar

  • Automatic transmission
  • miles
Consumer was driving E when vehicle stalled in front of a semi-ractor trailer. Also, steering had locked up. Had no warning prior to stalling. Finally took vehicle to dealership & left it there. Lights go dim and car wants to die/ doesn't want to go into second gear when starting off, and same thing is happening when trying to sift into fifth gear/passenger's tail light is coming loose/interior lights coming on.

- Ashland, OH, USA