10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Mercury Cougar. The contact stated that the fuel pump failed on her vehicle. Ford informed her that a recall repair was previously performed on the vehicle. The contact went to the corporate Ford office and was informed that the repair had not been performed. She also stated that the engine occasionally stalled and one of the struts failed during a test drive at 60 mph. The vehicle was eventually towed. The purchase date was unknown. The current mileage was 110,125 and failure mileage was 110,000.
- Shafter, CA, USA
After running for more than 10 minutes in a row engine will not restart for thirty or fourty minutes. Brakes lose control in rain.
- Columbus, OH, USA
While driving at 45 mph vehicle stalled. This caused the loss of steering and brakes. As result, consumer was involved a collision, where the vehicle was totaled. Dealer notified.
- Irvington, NJ, USA
#1 I received a recall letter from Ford in late April 2004 regard the fuel pump. I have had several problems with my 2000 Cougar loosing power on incline for the past year or so. After I paid to have a new fuel pump I recieved the letter. They informed me that the new fuel pump would be out late May 2004, but I haven't heard from them as of date. #2 everytime I drive my car for about 15 minutes or more, once I turn off the car, if I try to start it within 5 to 10 minutes it will not start. I have to wait at least 15 minutes. Ford dealership repair cannot find a problem.
- Inglewood, CA, USA
While driving vehicle stalled. Dealership was notified, but did not resolve the problem.
- Winter Springs, FL, USA
While driving/turning at 55 mph vehicle hesitated then stallled. Dealership was notified, but did not resolve the problem.
- Perryville, MD, USA
Sickly sweet smell when air conditioner on. Initially checked for possible fluid leakage from air conditioner. That was not it. Later traced to toxic mold in a trapped area of the air conditioning path. Dealer sprayed in fungicide which worked for a short while. On one occasion I got out of the car and into the house and could smell this sickly sweet smell on my breath. The day after I started coughing and it took 3 months of intensive medical to get it cleaned up. Then I got another whiff and started coughing again. I discover this is a known problem, but not admitted. Volvo runs a special drying cycle in their air conditioning to avoid this mold problem. I also hear Mercedes has a similar problem.
- Los Angeles, CA, USA
This car has intermittently shut down in traffic at 70 mph, also will not start from time to time. Very unreliable transportation. Incredibly poor choice of vehicle. Key has electronic chip in it which malfunctions. Key replaced once under warranty; went bad again. Costs $400 to replace.
- Silver Spring, MD, USA
Problems with vehicle's engine stalling. Defective alarm system and window. Invoice states that wrench light came on.
- Nutley, NJ, USA
- Mt. Holly, NC, USA