10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 61,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Mercury Cougar. The contact stated that while driving approximately 5 mph in a driveway, there was a sudden increase in the acceleration. The vehicle failed to decelerate even as the contact applied the brakes. The contact was unable to control the failure and crashed into a house. The contact sustained a fractured left wrist. A police report was filed of the incident. The vehicle sustained severe front end damages. The vehicle was towed to a police impound lot. The manufacturer was not notified of the acceleration failure. The approximate failure mileage was 30,000.
- Kansas City, MO, USA
- Clarksville, TN, USA