10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 4 / 1
- Average Mileage:
- 5,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Cruise control was replace with a jumper. It worked for about a month, and now it is not working. The repair shop refuse to fix it. They say that something else is wrong, and want to charge me a lot of money to fix it. The car has been working every since I purchased it in 1995. Now it is not.
- Richmond, VA, USA
I receive a recall notice on my Ford Grand Marquis -1995 to disconnect my cruise control because it may cause a fire (recall number 05S28). On September 14, 2007 we took our vehicle to mathews Ford in heath Ohio to have the cruise control disabled. We were told the part would be in some time in January. After calling and checking on the part for quit sometime, the part finally arrive and was install on April 8, 2008. After the part was install, my cruise control did not work. It had been working fine prior to the cruise control being disabled. I returned to mathews Ford on April 25, 2008 to complain that my cruise control did not work. I was informed that they would look at it, but if it was not the part they replaced I would be charge $70 for them to look at it and receive an estimate to fix the problem. I refused the service. I do not feel this is proper. It was working before they messed with. If they would of made the repair in September and it worked afterwards and then later broke I would understand. They are telling me something could of happened since they disabled it. Well something may of happened while it was disabled for 8-9 months it was disabled, but since I could not use it, it does not make sense. I feel they should return my vehicle to the condition it was in before they messed with it. At a minimum, I should not have to pay money for them to diagnose a problem they caused! if they diagnosed it and it was another part--then I could decide how to proceed and I should not be locked into a service center that I would not normally use. I feel like the fox is watching the hen house. Is there anyway I can get this issue resolved without having to pay a dealership? I thank you for your time in this matter. Mark shell
- Heath, OH, USA
The contact owns a 1995 Mercury Grand Marquis. The contact received a recall notice regarding the vehicle speed control. Several dealers have informed him that the parts for the repair are unavailable. He has experienced the following failures with his vehicle: The serpentine belt, brake rotors, front passenger side strut, and odometer. The mileage information and recall number were unknown.
- Islamorada, FL, USA
1995 Mercury Grand Marquis with speed control recall. Consumer took the vehicle in to have the wiring harness disconnected. Consumer has yet to be notified of when the replacement part will be available.
- Seaford, NY, USA
The contact owns a 1995 Mercury Grand Marquis. The contact received a Ford safety recall notice in September of 2007 for the vehicle speed control. The switch was disconnected at that time. He has been informed by Ford since that time and, every month thereafter, that the switch would be repaired the following month. There had been no failure to date. The purchase date and recall number were unknown. The current mileage was 96,000. Updated 3/4/08 the consumer provided the recall number 05S28. Updated 03/04/08
- Cincinatti, OH, USA
1995 Mercury marquis recall parts not available. Consumer states that she was told the part wasn't in when talking to the dealer. Consumer had the old part removed but the new part was not installed because it was not in.
- Benton, KY, USA
1995 Mercury Grand Marquis recall for speed control. Consumer states that the dealer has informed her that the part is not available and all they can do for the time being is disconnect the part.
- Unknown, DC, USA
1995 Mercury Grand Marquis with speed control recall. Consumer states that she received the recall in August 2007. She states that the dealer stated that the parts would be available in December now they will be available in February to May 2008.
- Shreveport, LA, USA
The contact owns a 1995 Mercury Grand Marquis. The contact received a safety recall notification for the vehicle speed control in September of 2004. The dealer stated that the part would be available the following month. As of January 16, 2008, the dealer had not repaired the vehicle. The current mileage was 124,000 and there had been no failure to date. Updated 02-14-08. Updated
- St. Peters, MO, USA
1995 Grand Marquis caught fire while parked. Customer states there was no warnings on why the vehicle caught fire. Dealer told him that his vehicle was not included in any of the recall for this vehicle. The consumer stated he received a recall notice shortly after the incident pertaining to the cruise control switch. The consumer contacted Ford, however Ford stated there was nothing they could do.
- Waterford, NY, USA
Vehicle experienced sudden acceleration on two occasions.
- New Port R, FL, USA
When starting the vehicle and foot is applied to brakes, vehicle goes into a high idle and open throttle position, pressed foot on brakes to stop vehicle.
- Harwich, MS, USA
Sudden reverse acceleration.
- Gretna, LA, USA
While pulling into parking lot, engine suddenly accelerated wide open, hit curb, brakes applied, no prior warning, both airbags deployed.
- Newport News, VA, USA
While driving vehicle went into open throttle position impact 12:00 position speed unknown, replacement of the throttle float sensor screw linkage. Tt the sudden acceleration resulted in accident eventhough the consumer jammed the brakes to stop the vehicle.
- Cumberland, RI, USA
Driving the vehicle at a speed 5mph, went into open throttle position, vehicle went out into the 2 North bound lane impact 1-2 position tt there was one injury in incident.
- Waxford, PA, USA
Auto. In park when consumer put in drive, car accelerated forward while making a quick left turn to avoid wooded area.
- Morehead , NC, USA
- Crossett, AR, USA