3.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.
- Whittier, CA, USA
While driving at night the head lights were very dim. It looked as if there were no lights on the vehicle. The consumer had to drive with the high beams on to see. The consumer took the vehicle to the dealer. They told the consumer the vehicle was out of warranty.
- Edinburg, TX, USA
Consumer states that the headlight plastic lens are discoloring and causes poor visibility when driving at night. Dealer and the manufacturer has been notified. Consumer stated that the headlight plastic lenses had progressively lost their translucent quality. This condition caused a continual deterioration and decrease in lens performance and their ability to transmit light as required.
- North Andover, MA, USA
The headlight lens covers are plastic.the heat from the halogen bulbs has discolored the lens to such a degree that illumination of the highway is negligible. Subsequent uear models have been replaced with glass headlight lenses, an obvious recognition of the problem with plastic..I am surprised that this has not been a recall item as every 1996 Grand Marquis I have seen has the same problem as confirmed by their owner's.. this should not be an item that an owner should have to pay for replacing.
- Staten Island, NY, USA
The low beam head light is like driving with parking lightsnot enough light to drive by. The company is aware of problem. My husband seen a letter from company sent to dealers explaining and saying they may get complaints from owners. They offer no options to correct the problem. We have given up night driving when at all possible because we can not see to drive on our low beams.
- Ceres, NY, USA
Low beam headlights are useless on asphalt highways especally in the rain. Parking lights are brighter. Low beam headlight assembly has a shield over the low beam bulb, it blocks too much light. Problem is so serious a recall is in order.
- Hurricane, WV, USA
Headlights do not relect enough light when used on low beam. The problem has been reported. The dealer/ manufacturer are aware of the problem. A solution has not been determined at this time.
- Kingston, OK, USA
Headlights are very dimm, will only shine to 100 feet, causing poor visibility.dealer claims that this is a characteristic of the vehicle.
- Wausau, WI, USA
Head lamps very dim, not appropriate illumination.
- Freeville, NY, USA
During normal night conditions and in rain experienced headlight failure. When turning on the high beams, the lights cuts off then switch to the low beams. The lights comes back on.
- Branford, FL, USA
Low beam light inadequate, causing poor visibility.
- Lawrence, MA, USA
- Whittier, CA, USA