3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,787 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 1996 Mercury Grand Marquis. The steering in the vehicle began locking up at a certain spot when turning. This would cause me to push the steering wheel into the turn a little harder which unlocked the steering causing me to veer left or right. I took the car several times to different shops. They would lift the car and check the suspension and give it a clean bill of health. The problem persisted and got much worse. I took the car to yet another shop and insisted they take it out and drive it a long distance. The mechanic didn't get out of the parking lot, came back and made me leave the car. He insisted it was a problem with the steering box and this was replaced. I picked up the car on a Friday and on Saturday drove over the mountains. It was a hairy ride, the problem was not fixed and the curvy roads made driving downright dangerous. I took the car to a mechanic at my destination and he inspected the car but this time he disconnected the tie rod ends so he could rotate the wheels with weight on them. One of the ball joints on the drivers side was nearly locked solid. The drivers side ball joints were replaced and that fixed the problem.
- Beaverton, OR, USA
While driving vehicle wanders, ; also, steering is very hard to control. Worse when windy or rain ing. In addition, hoode latch needed adjustment and check engine light stays on after starting vehicle. Vehicle has been taken to dealers and they are unable to locate a problem. Notes vehicle is operating according to manufacturer's specifications.
- Loganville, GA, USA
Front suspension weld is weak, causing poor control of the vehicle. The dealer has been notified.
- Agusta, ME, USA
While making a right turn noticed vibration in the vehicle. Consumer stated that it only vibrates when trying to make right turns. Consumer contacted the dealer, but they were unable to fix the problem at that time.
- Schaumburg, IL, USA
Vehicle is pulls to the left and right.
- Springfiel, LA, USA
Vehicle pulls to left due to front end problems.
- Fort Payne, AL, USA
- Villa Park , IL, USA