3.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,115 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Suddenly the brake warning light came on whilst on highway. I had checked the fluid two weeks prior and it was fine. Diagnosed as brake abrasion of the front brakes.
- Richland, WA, USA
: the contact stated while attempting to park the vehicle the brakes failed. The brake pedal was spongy and had to be depressed to the floor to stop the vehicle without incident. The vehicle was taken to an independent repair shop for inspection. Upon inspection it was determined the brake lines fractured causing the brake fluid leaked out onto the ground. There is a NHTSA recall, # 05V086000, regarding the service brakes, hoses, lines and fittings. The VIN was not included in the recall. The manufacturer was alerted. The brake lines had rusted. Updated 07/05/06.
- Springfield, NJ, USA
I have a 1997 Mercury Grand Marquis [xxx]the brakes failed exactly as described in their recall 04B26 for 97 merc marquis. The dealer and Ford Motor Co. Rep curline #2139 said that even though the failure is exactly as described in the recall, and that my model and year matches the recall, they are not responsible for the repair. I suggest that the problem is wider than they will admit and think my repair falls under this recall. Updated 07/17/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Marcellus, NY, USA
Rear brake line failure. Recall notice was for front failure, upon inspection, those lines were fine.
- Peabody, MA, USA
The brake line rusted and broke. The consumer was driving and could tell that he was losing brake fluid. He was able to get the vehicle safely home. The problem occurred on June 15, 2005. The consumer found that the entire brake line was extremely corroded. The consumer replaced the entire brake line.
- Peabody, MA, USA
The consumer received a customer satisfaction notice, 04B26 on 1997 Mercury Grand Marquis. It stated the rear brake tube may abrade and leak under the front seats. There was no recall for this vehicle. Consumer called the dealership to have repair work scheduled. On the way out of the driveway to get the vehicle repaired the brake line burst. When the vehicle was taken to the dealership consumer was told that the brake line did not brake where the notice had stated, and it was not covered. Also was told the brake lines were rusted. The service manager told consumer they would discount the work. Ford Motor Company was notified, and they stated that they could not help consumer because there was no warranty.
- Mommouth Junction, NJ, USA
Brakes did not operate when driver applied pressure on the pedal. Took vehicle dealer for check up, and results indicated that the rear brake lines rusted. While pulling from a parking lot the brakes failed. Brakes repaired by nearby tire and brake specialist.
- Columbus, NJ, USA
Within a week of changing the tires the brakes failed. The consumer discovered brake fluid on the ground. It was discovered that the front to rear brake line had ruptured due to rust. (son on behalf of his mother annette meyers).
- Rehoboth Beach, DE, USA
Brake line failure...rubbing/extreme corrosion failure occurred after 6 years and is caused by routing/retainers/rubber insulators/extremely poor corrosion protection on the european metric bubble flare lines. Same problem occurred on our previous Grand Marquis-1993 after 6 years. In this case vehicle resided in syracuse only 2 years and spent 4 more in S.E. Massachusetts. Based on my experience and the number of similar complaints on this type vehicle(1990-1997 Ford Crown Victoria/Mercury Grand Marquis) a safety recall should be investigated/issued.
- Liverpool, NY, USA
A rear brake line on our 1997 Mercury Grand Marquis totally failed. When I stepped on the brake pedal, it went to the floor resulting in a puddle of brake fluid under the car just behind the driver's seat. Fortunately this happened when the car was in our driveway and not while driving to work on the highway. We purchased this car new in November 1996 and had only 47,441 miles on it at the time of the failure. An inspection of the rear brake lines showed they were both extremely corroded along their entire length. The Mercury dealer had to replace the entire brake and fuel line assembly ($1223) on the left side of the car. The final cost to repair the leaking brake line was $1901. The service department at this relatively small Mercury dealership estimated they do this repair about once a month on Mercury Grand Marquis and Lincoln town cars. I believe this is a serious safety problem resulting from Mercury either specifying or using an inadequate material for this critical safety part. When I investigated this problem on the internet I found that NHTSA is conducting an engineering analysis of this basic problem (action# EA03-012) and contacted Mercury customer relations prior to making the repair. They politely said the car is out of warranty and it is my problem not theirs. I suspect that the 710 brake line failures listed in NHTSA action# EA03-012 for 1995-1997 Grand Marquis, town car and Crown Victoria vehicles is just the surface of the problem since most repairs like mine are made out of warranty and not reported.
- Dedham, MA, USA
The consumer was driving in the mountains when the brakes fadedon a cold/rainy night. The vehicle was towed to a Ford dealer who replaced the brake line. The hole rubbed in the line at the cross member. The new brake line was rerouted away from the body and was insulated. Referenced in RQ03-004
- Florissant, MO, USA
No summary listed for above vehivle.
- Stonington, CT, USA
While driving about 40 mph and steeping on the brakes, pedal went almost to the floorboard. Dealer repaired metal brake line and added brake fluid. Ak referenced in RQ03-004
- Niskayuna, NY, USA
My wife driving, come to narrow with approaching car, hit brakes to slow down where she would not have to pass on bridge with other car, her car slowed, nothing seem wrong with brakes, but some miles later, coming upon a curve, hit brakes to slow to make curve, no brakes. She bought fluid, as fluid was gone, drove about 20 miles back home. When I came in, no fluid in resvere, put some in, pumped brakes, fluid poured out on concrete under front drivers door. Had towed to dealer, the line had rubbed whole in line up against frame. They repaired it, refluided it and charge me almost $82. I did call Mercury customer service, and they got the local dealership to bring it to the price stated. First price was over $100. My daughter and granddaughter who is 8 months with child was in the car with my wife. Referenced in RQ03-004
- Leesville, LA, USA
My wife driving, come to narrow with approaching car, hit brakes to slow down where she would not have to pass on bridge with other car, her car slowed, nothing seem wrong with brakes, but some miles later, coming upon a curve, hit brakes to slow to make curve, no brakes. She bought fluid, as fluid was gone, drove about 20 miles back home. When I came in, no fluid in resvere, put some in, pumped brakes, fluid poured out on concrete under front drivers door. Had towed to dealer, the line had rubbed whole in line up against frame. They repaired it, refluided it and charge me almost $82. I did call Mercury customer service, and they got the local dealership to bring it to the price stated. First price was over $100. My daughter and granddaughter who is 8 months with child was in the car with my wife.
- Leesville, LA, USA
The brake line is covered with rubber protector, which was chaffed by the vehicle and resulted in a hole in the brake line from chaffing. Referenced in RQ03-004
- Milton, FL, USA
Poor design: Rigid, frame mounted brake line was in contact with upper automobile body. Brake line cracked due to upper body movement, causing loss of braking action while driving. Referenced in RQ03-004
- Crossett, AR, USA
Consumer says that something under the vehicle has rubbed through the brake line that goes to the anti-lock system. Dealer has been contacted. Referenced in RQ03-004
- Dallas, TX, USA
- Baltimore, MD, USA