3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,520 miles

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problem #1

May 212004

Grand Marquis 8-cyl

  • Automatic transmission
  • 47,520 miles
This regards a 1997 Mercury Grand Marquis, and a safety related issue that cannot be repaired by the car dealership. The driver side automatic/passive door lock, will not allow the driver side door to open at all. In the case of an emergency, there would no way to escape the vehicle. The Ford/Mercury dealership could not fix/repair the vehicle, and sent it back unrepaired. The driver's door is locked - and cannot be opened with the key, switch or remote control. They state that they have never seen this before, and the Mercury national customer service, that I called today, stated that this has never been recorded in their database.

- La Palma, CA, USA

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