10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 48,121 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1997 Ford Grand Marquis - occasional interruptions in electrical power were occurring with the radio going off, the low fuel level light going on, and the battery meter dropping. After replacing the battery the interruptions continued until finally the battery cables caught on fire. I turned off the ignition and by this time the insulation on both the positive and ground cables had completely burned off and the battery continued to supply current. I knocked off the ground terminal and dosed the fire with water.
- Independence, OH, USA
Vehicle was serviced for recall parts consumer was told that the master cylinder need to be replaced because it was leaking. It took the service manager days before he serviced vehicle and never returned the consumer phone calls. The consumer received a customer satisfaction program in the mail regarding the electronic traction control. The consumer was told the parts were not available and was then told the master cylinder was leaking. The consumer stated the dealer never mentioned if the electronic traction control was replaced. The consumer received a second opinion regarding the master cylinder and was told it was not leaking.
- Santa Rosa, CA, USA
Remote entry control, panic alarm, automatic door locks, 4-way flashers and automatic truck control failed. The above conditions have caused unsafe and stressful health conditions on several occasions.
- Glenolden, PA, USA
Each time the pasenger side sun visor is pulled down the fuse #8 blows out, this causes loss of power to digital electronic dash panel, power door locks, keyless entry, power mirrors, radio, and clock, dealer tried using higher amp fuse but that one blew also.
- Unknown, UN, USA
Electrical light continues to illuminate while the vehicle is in motion. Dealer has inspected the vehicle several times, and the light continues to illuminate. Manufacturer has been notified.
- Lima, OH, USA
- Leesburg, FL, USA