10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Oct 092002

Grand Marquis

  • miles
I have been having problems with 'dead' spot in my steering, causing me to oversteer. I took the car to a Goodyear service where they adjusted some part on the gear box. This helped, but continued to oversteer the vehicle. I returned to the shop again and purchased four (4) new tires, aligned the front end all all four wheels. Again the adjusted the gear box due to my complaint. I drove over to sarasota where I was not satisfied with the way the car was steering and I returned to another Goodyear store where I was advised the gear box is 'condemned' and has to be replaced. My car now 'wanders' all over the road and I must fight to control the vehicle in a straight line. I have owned many cars over the years and have talked to several mechanics who advised me that this is not common and must be a defective gear box installed on the vehicle. I feel Mercury should replace the gear box at their expense, not mine as this is a safety feature that should not occur.

- Sebastian, FL, USA