10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
58,970 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Nov 052019

Grand Marquis

  • 154,850 miles
While driving pins in steering coulm became losse and caused car to shut off while at stop light had to tow to service shop; had found common Ford issue with loose steering pins in 1999 Mercury Grand Marquis should be recall very dangerous to happen to some cast is $300 plus tax and tow I feel Ford ouwes me to this that built this car not me its cost as much as a decent used car to day I would like Ford to offfer me help; with there past issues with cars

- Oshkosh, WI, USA

problem #4

Aug 232016

Grand Marquis

  • miles
Seat belts front both sides, nothing but the retracter sticks, slow moving lap&shold. Steering shaft separates, rattles when hitting bumps hard.

- New Philadelphia, OH, USA

problem #3

Aug 142015

Grand Marquis

  • 140,000 miles
While driving on the expressway, the vehicle suddenly changed lanes and the steering became erratic. Upon examination, the idler arm had separated from the steering link arm. There was no warning and the vehicle had recently passed a safety inspection.

- Salt Lake City, UT, USA

problem #2

May 252000

Grand Marquis

  • miles
Steering is very hard to control, it goes where bumps and dips take you. Car will jump all over the road. Steering has constant pull to left with lots noise. Also steel to steel slamming noise. Steering colum inside car moves. Dealers look make some adjustments, say found no problem. But problems continue. I returned for repeat preformance. Very rough ride front and rear. Electrical problems surfacing, lights flickering, dash, dome headlights etc., engine cut out as if I turned it off and then came back on each time ihave been sitting still, talk about a dangerous driving situation! again the dealer checks it out finds no problem says they cant always find a problem until it happens and they have the car when the problem occurs. Alot of good thats going to do driving down the highway at 60mph with 5 kids in the car!!! the air conditioning doesn't cool well at first they said no problem the weather got very hot, they set an appointment. They found low pressure replaced low prssure clutch switch. I took the car in again for poor front end and steering control now adding to the list aloud slamming together of 2 pieces of steel coming from the left front tire area either going over bumps or dips I can't tell which because it happens randomly. The solution, the dealer checks the right side! so the car goes back again.

- St. Louis, MO, USA

problem #1

Sep 122000

(reported on)

Grand Marquis

  • miles
At time when driving at highway speed steering power assist worked intermittently, causing poor vehicle steering control/ steering become very difficult, resulting in vehicle pulling to either left or right. Consumer has contacted dealer. Dealer has disconnected the speed sensor which corrected the problem.

- Greensboro, NC, USA