10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,707 miles

About These NHTSA Complaints:

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problem #9

Mar 012017

Grand Marquis

  • miles
The contact owns a 2000 Mercury Grand Marquis. The contact heard a squeaking noise coming from the front end of the vehicle. While driving 65 mph, the vehicle shook violently and the steering wheel vibrated. When the contact attempted to make a turn, the steering would not align with the turn and the contact had to over compensate to complete the turn. Carriage Ford Inc (908 E lewis and clark pkwy, clarksville, in 47129, (812) 284-4444) stated that there was no recall; therefore, they could not assist with the repairs. The manufacturer was contacted and confirmed that there were no recalls. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

- Clarkesville, IN, USA

problem #8

Aug 012018

Grand Marquis

  • 179,000 miles
"Grand Marquis ls recall " steering is becoming increasingly unstable.

- Franklin, VA, USA

problem #7

May 012018

Grand Marquis

  • 75,000 miles
The seat belts do not restrain. Also, the steering rod was broken and fixed at the last inspection which was 5/2018. We were told that the seat belts would cost $1500 or more to repair. I saw on this website that there was a recall on seat belts not restraining.

- Midlothian, VA, USA

problem #6

Dec 032017

Grand Marquis

  • 258,000 miles
"takata recall" when putting gas in my car the fuel leaks out before the gas gets into the tank by fuel filter. And the steering column makes a popping and winding sound when steering wheel is in use driving the car.

- Eminence, MO, USA

problem #5

Sep 172016

Grand Marquis

  • 90,000 miles
A bolt in the shifting linkage loosens over time on many Ford models. Our bolt apparently loosened & causes shifter to be in a great other than what is indicated on the dash. Our vehicle indicated it was in the ' park' position, but was not. The vehicle later rolled down the hill & caused nearly $1200 of damage to the passenger side. Ford knows of this problem.

- Alexandria, VA, USA

problem #4

Feb 112016

Grand Marquis

  • 156,000 miles
While driving down ga highway 16 from dublin, ga to warner robins, ga the car started swaying and become very hard to controll. Nearly missed going under a semi.extremely scarey. Had to pull off road forcibly. Turn vehicle off waited for a while then proceeded home very catiously.

- Warner Robins, GA, USA

problem #3

Jul 122011

Grand Marquis

  • 146,000 miles
The contact owns a 2000 Mercury Grand Marquis. The contact was driving 35 mph when he started having difficulties turning the steering wheel. After inspecting the vehicle, he noticed that the driver side lower control arm was cracked. The vehicle was not taken to the dealer and the manufacturer was not notified of the failure. The failure mileage was 146,000.

- Barberton, OH, USA

problem #2

Aug 192008

Grand Marquis

  • 17,352 miles
On 08/18/2008 my mother took her vehicle to sunnyvale Lincoln Mercury dealership [408] 732-7000[she purchased the vehicle there] because she was having problems getting the transmission to go in gear using the gear shift handle on the steering colomn. The dealership [invoice 24804, gabriel medina] said the transmission needed to be replaced. The vehicle drove O.K. it was just hard to go from park to drive. My mother is 86 years old and lives by her self. I feel strongly that she was taken for a ride and cheated out of $2,611.93. She was never told as to why the transmission needed to be replaced, she drives a 2000 Mercury Grand Marquis with 17,352 miles on it. All oil changes and service work was done at the dealership from day one. Now the transmission is missing. Her warranty coverage for the transmission is her receipt from the dealership. There was never a problem with the shifting of the transmission once she got the gear shift handle to go to drive. So, if there is a problem with the linkage from the steering column to the transmission, why did the transmission have to be replaced?

- Modesto, CA, USA

problem #1

Apr 152003

Grand Marquis 8-cyl

  • 21,010 miles
While driving the steering wheel became difficult to turn. It was later determined the steering belt came off the vehicle.

- Nazareth, PA, USA