7.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,708 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This Mercury Grand Marquis ls has had 4 failures of coil packs. These can cause servious damage to auto by puting the auto out of balance or stranding you on the highway. This auto has had several failures that resulted in costly repairs, and no recall existed when in fact this is a very very common problem on all marques. Research says that all Ford made in Canada have serious electrical problems due to inferior parts which I presume are imported. I do have old parts for your inspection from one of the replaced coils. One dealer in dallas refused to provide old parts. I do have receipts for all repairs.
- Lubbock, TX, USA
While driving at 40 mph, the vehicle shimmied in the front. The vehicle was taken to the dealership, where the mechanic re-balanced and aligned the tires. The problem still existed after being taken to an independent mechanic. This was an on going problem since the beginning of purchase. The consumer had an adjudication to take the vehicle back to the dealership. The vehicle had been back to the dealer on many occasions for the shimmy in the front. The dealership replaced all four tires and the driveshaft assembly. The vehicle developed an oil leak that was also ongoing, so the dealer replaced the oil pan/oil pan gasket and the rear main crank shaft seal. The ignition coil assembly had to be replaced as well. When the weather was cold, the hood would not pop open and the right front door did not close properly.
- Lynn, MA, USA
- Freehold, NJ, USA