10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 241,860 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A lot have happened still trying to figure out the problem it want crank now
- Jonesboro, AR, USA
The contact owns a 2001 Mercury Grand Marquis. The contact stated that the intake manifold was leaking antifreeze onto the coil pack on cylinder number eight. The contact stated that there was a manufacturer warranty that was placed on these vehicles regarding the failure. The contact spoke with davis Ford (2111 N main St, canton, il 61520, (309) 647-1111) and was informed to call the manufacturer to have the vehicle serviced under warranty. The manufacturer was notified and informed the contact to call NHTSA to enforce the manufacturer warranty. The vehicle was not repaired. The failure mileage was 133,000.
- Carbondale, IL, USA
The contact owns a 2001 Mercury Grand Marquis. The contact stated that the steering shaft was damaged. When turning, the vehicle traveled in the opposite direction of where the contact steered. The vehicle also failed to drive in a straight line and swayed from one side of the road to the other. Also, the check oil indicator illuminated. The vehicle was taken to fairway Ford (366 w main St, canfield, oh 44406, (330) 533-3673), but no assistance was provided. The vehicle was diagnosed, but not repaired because the vehicle was out of warranty. The vehicle was not repaired. The contact planned to call the manufacturer. The failure mileage was 80,000.
- Youngstown, OH, USA
The contact owns a 2001 Mercury Grand Marquis. The contact stated that white smoke appeared from the vehicle. The vehicle was taken to an independent mechanic who stated that the failure was due to the intake manifold. The vehicle was taken to malouf Ford Lincoln, Inc (2210 us-1, North brunswick township, NJ 08902, (732) 951-0300) where it was suggested the plastic defective intake manifold was the cause of the failure. The contact called the manufacturer and asked to speak to a case manager. The manufacturer was to call the contact back or mail a response. The failure mileage was 135,000.
- Sayreville, NJ, USA
The 1996-2001 Mercury Grand Marquis with a 100% plastic intake manifold is known for engine overheating, even with normal use, and a coolant leak from the front of the manifold. This will often trigger the check engine light and low engine coolant warning light. The engine coolant leak is from a factory defect, which causes cracking on the front coolant passage of the intake manifold. In a very short time, this leak will lead to engine overheating issues, especially while the vehicle is idling. This is exactly what happened. I think the car part should have been replaced by Ford when they new about the plastic intake manifold.
- Lake Arrowhead, CA, USA
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while driving at approximately 70 mph, the vehicle was jerking and the ABS and the check engine warning lights illuminated. The vehicle had a drastic reduction in speed. The vehicle was restarted. The vehicle was taken to the dealer on several occasions where it was repaired but the repair details were unknown. The repairs failed to remedy the vehicle. The contact stated the service engine warning light continued to illuminated and the vehicle jerked violently, reduced speed and attempted to stall. The manufacturer was notified of the failure. The approximate failure mileage was 136,037. Updated 12/03/15
- Panama City Beach, FL, USA
Leaking coolant from the plastic intake manifold. Ford want's $500+ for a new one. I can get one from ebay for $150.
- Wagoner, OK, USA
My father in law was driving my vehicle when a GMC Yukon pulled out in front of him. My father in law hit the side of the Yukon and only one air bag deployed which was the passanger side, my father in law was taken to the hospital bc of no feeling below his waist and the paramedics were unable to stabilize his blood pressure.
- Keene, TX, USA
- Brant, MI, USA