10.0

really awful
Typical Repair Cost:
$3,800
Average Mileage:
46,500 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace transmission (1 reports)
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problem #1

Aug 152014

Grand Marquis LSE V8

  • Automatic transmission
  • 46,500 miles

4th gear out on transmission

I was shocked to have a dealer maintained car, a gentle mature driver, end up with a transmission problem out of warranty.

I could not get any help from Ford Motor company; there were no area representatives in the area of a major San Francisco area city.

I am now in the market for a new car. Without extended warranty coverage I cannot trust Ford Motor company to do the right thing. That of course should not be a necessary cost. Japanese cars have shown that reliability can be achieved if manufacturers pay attention to detail in the production process.

- drucker, Pacifica, CA, US