2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2003 Mercury Grand Marquis:

Unsubscribe any time. We don't sell/share your email.

problem #1

Jan 042010

Grand Marquis

  • 49,200 miles
This is on my 2003 Mercury Grand Marquis gs. The light processor failed and my headlights went out after driving the vehicle for 5 to 10 minutes. They continue to do this until the system would reset, taking 15 to 30 seconds. This also happen on my 1997 Ford crown vic fire chiefs car when I had that vehicle. Both vehicles needed to have the light processor replaced costing over $500. My mechanic stated that when he called the dealer they stated that they always keep 3 or 4 in stock because this is a problem. My question is why is this not a recall item"?? the headlights going out while driving down the road at night must be a safety issue" thank you for your time in this matter.

- Old Town, ME, USA