10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,138 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
As I was driving at night, my vehicle's low and high beams (lights) suddenly cut off. Unexpectedly, the road I was traveling became very dark because I live in rural areas in West Virginia. Unfortunately, a second later, my car ran over a small boulder on the side on the road causing a damage (small cracks) at the bottom right hand side of my bumper. Nevertheless, I put the emergency lights on until I returned home right away. Earlier this week, I used the car again without any lights issues. However a day later, the issue returned again. This time I was traveling in the highway at 60 miles per hour. All low/high beam lights cut off. My only solution was to hold the "flash to pass" lever towards me, and the high beam lights would turn on. However, it is extremely cumbersome driving this way. I've been told by many mechanics that the main culprit is the lighting control module (lcm) and this safety issue has become extremely common in Grand Marquis especially 2005 models. Consumers and perhaps the government may need to further intervene, so Ford can do something about this safety/hazardous. In my case, my bottom bumper suffered, but it could have been worse - it could easily cause an accident at any given time. Currently, I only use my vehicle during the daylight hours. I've been told that repairs can exceed $700 or more and in some instances, the issue returns within a few months after replacing this part. This electrical issue should perhaps be further investigated as the lcm could be the main culprit, but something else could also be triggering the lcm to fail. Thank you greatly!
- Inwood, WV, USA
Started vehicle to move it in my driveway. Put it in drive and throttle stuck open and vehicle slammed my garage corner. Tried putting it in park and it went into reverse (brake override did not work) instead and crossed street, went across neighbors landscaping stones and slammed into the house next door's front porch at which time the ignition shut down and the car came to a stop. Many thousands of dollars in damages to all three homes.
- Mckinney, TX, USA
Paint started peeling from my 2005 Mercury Grand Marquis in March 2007.
- Mt. Hope, WV, USA
: the contact stated the vehicle was not equipped with quad sun visors. The original sun visors covered only one direction. The manufacturer was informed of the problem. However, the contact purchased additional sun visors to cover both the windshield and the side window at the same time.
- Columbus, GA, USA
- Lillington, NC, USA