8.5
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,550 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
: the contact stated the horn only sounded with extreme pressure being applied to the right side of the steering wheel. The horn did not sound when any other area of the steering wheel was depressed. The vehicle was taken to the service dealer, who determined the horn was not working properly, but could not determine how to remedy the problem without possibly causing the airbag to deploy. The only work completed by the dealer was an attempt to remove the steering wheel cover to inspect the horn connection. This resulted in the horn sounding continuously. Therefore, the dealer disconnected it completely. The dealer, who was a Ford dealer, recommended taking the vehicle to a Mercury dealer for further inspection. The manufacturer has not been contacted. The horn has since been repaired. Updated 05/30/06.
- Woodsville, NH, USA
2005 Mercury Grand Marquis the horn does not work I took it to rolling hills Ford in clermont floria and it still does not work
- Clermont, FL, USA
Horn does not blow. Noticed almost immediately after purchasing vehicle. Dealer did not know how to fix, said all models had this problem. Consumer states that after contacting NHTSA and Ford 3 days later, consumer received a call to bring the car in for repairs and it only took a half hour to fix the defect.
- Crystal River , FL, USA
- Upper Marlboro, MD, USA