3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,819 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Paint cracked and lifted from 3 spots on front of roof, front fender and rear panel area below roof. In all three instances, the paint has separated from the body leaving area exposed to rust. Paint in question is palm beach edition birchwood silver. A number of experienced body painters report that this has been an ongoing problem peculiar to this color. Complaints to Ford have been ignored.
- Haines City, FL, USA
The contact owns a 2007 Mercury Grand Marquis. The contact stated that the vehicle was exhibiting rust, causing the paint to peel from the hood and roof areas. The contact mentioned that the peeling paint would hit the windshield and distract the driver, which the contact was concerned could potentially lead to a crash. The vehicle was inspected by a dealer, who advised him that the paint was delaminating and needed to be repainted. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000 and the current mileage was 59,000. Updated 04/17/14
- Sugar Grove , VA, USA
Paint is bubbling and peeling on the roof, hood, trunk lid, and doors.
- Sewell, NJ, USA
The car had less than 38,000 miles, it had just past the warranty period and the paint started blistering on the top, trunk and hood.
- 23185 Williamsburg, Va, VA, USA
Paint began peeling on the rear deck lid. Then we noticed the roof started too. Then the hood. Since writing my letter to Ford Motor Company, the problem has gotten worse. This vehicle only had 52,000 miles on it when this started and they have denied any relief.
- Landrum, SC, USA
Paint peeling rear bumper.
- Saugerties, NY, USA
The contact owns a 2007 Mercury Grand Marquis. The contact stated that the paint on the vehicle has started to strip and the roof has rusted. The vehicle was inspected by a dealer and advised him that the paint was delaminating and needed to be repainted. The manufacturer was contacted and advised him that they won't assist unless the roof has totally rusted through. The vehicle has not been repaired. The failure mileage was approximately 40,000.
- Champaign, IL, USA
Paint on roof is blistering and peeling. We noticed it last week as the peeling is lifting real high from roof surface. It looks as if it has blistered thru the clearcoat as well as the paint it's self. It is down to bare metal no primer, not showing signs of rust yet. 08/08/10, our Grand Marquis is a 2007 silver/grey in color. We live in nc. Otherwise we love this vehicle and have had no other problems.
- Rockwell, NC, USA
Paint failure where the top meets the main body. The paint blisters and then peels off. I believe it is the top coat failing; it looks like the primer is intact. I see no rust, but that may be due to the fact that the sheet metal is aluminum instead of steel. The problem continues to grow and is spreading out. I suspect that the paint application atg Ford is flawed.
- Ethridge, TN, USA
Paint blistering and peeling off the top and hood.
- Corinth, MS, USA
The contact owns a 2007 Mercury Grand Marquis. While driving over 50 mph with the all windows down, the vehicle shook violently. The contact took the vehicle to the dealer two times due to the failure; however, they were unable to duplicate the failure. The first time the vehicle was inspected was in November of 2007. The contact informed them that the windows were down when the failure to occured, the dealer was unable to duplicate the failure. The Ford rep stated that the failure was due to wind turbulence. The failure mileage was 2,400 and current mileage was 5,500. Updated 6/2/08 the consumer also felt a vibration coming from the drivers seat.
- Edgewood, MD, USA
- Groveport , OH, USA