1.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 173,350 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2007 Mercury Grand Marquis. While operating the vehicle, the headlights suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the headlight module was faulty and needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously repaired for the same failure, but the failure recurred. The VIN was not available. The failure mileage was 230,000.
- Java, VA, USA
- Boone, IA, USA