2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,650 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Mercury Grand Marquis. While driving approximately 35 mph, the steering wheel seized. The vehicle was taken to the dealer who diagnosed that the upper intermediate steering shaft failed. The vehicle was repaired. In addition, the mechanic discovered that the subframe was rusted and corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.
- Weeki Wachee, FL, USA
This is the third consecutive Mercury Grand Marquis I've owned that has developed a peeling paint problem (all purchased new). One instance of this I could chalk up to luck of the draw, a random defect. But three automobiles, same make, with the same problem" this defies the laws of random chance and indicates an ongoing quality control problem with these vehicles. This 2008 model Mercury Grand Marquis was purchased new and had about 55,000 miles on the odometer when I noticed the peeling paint. There is no reason ? beyond shoddy quality control ? that this kind of paint problem should be occurring on a five-year-old car. There is even less reason ? beyond shoddy quality control ? that it should occur on three cars of the same model. Internet searches indicate this is a fairly common problem with these vehicles ? again reflecting shoddy quality control by Ford. One would think, over the 10 years that this problem has occurred with my Grand Marquis models, that Ford would have taken steps to resolve the situation. Apparently not. They haven't even bothered to respond to my letter to their customer care (") department.
- Starkville, MS, USA
I have 5 locations where the paint is peeling off. Hood, roof and back window area. I have seen other gms and Lincoln with the same peeling. The peeling areas a growing in size. Pieces of paint 1 inch sq comes off at a time. I should not have this problem on a 4 year old car. I think Ford should fix the problem. I had a 1993 GM also with the same problem. But on the 93 car it started when the car was older.
- Glendale, CA, USA
The contact owns a 2008 Mercury Grand Marquis. The contact stated that the vehicle was parked when he noticed corrosion on the roof. The vehicle was taken to the dealer for a diagnostic test. The technician took pictures of the vehicle and sent them to the manufacturer. The manufacturer stated that they would not assist with the repairs. The vehicle was not repaired. The approximate failure mileage was 40,000.
- Lawndale, CA, USA
- Boston, NY, USA