The contact owns a 2008 Mercury Grand Marquis. The contact stated that the wiring harness for the brake pedal sensor was faulty, causing the exterior brake lights to fail to illuminate. The failure almost caused a collision. The dealer was made aware of the failure and informed the contact to bring the vehicle in to be diagnosed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

- West Frankfort, IL, USA

The contact owns a 2008 Mercury Grand Marquis. The contact stated that while driving at various speeds at night, the headlights intermittently failed to operate without warning. The contact also stated that the instrument panel went blank while experiencing the failure. The contact stated that the headlights resumed normal operation a few minutes after failure. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to a local dealer to have the vehicle inspected. The vehicle was not repaired. The failure mileage was approximately 72,000.

- Tomball, TX, USA

First tried the hazard warning lights while parked on the side of a highway and they did not work. When I drove off I put the headlights on and turned on the windshield wipers. When I got home I turned off the wipers and the headlights but the headlights stayed on. I disconnected the battery cable and 2 days later I drove to the Ford dealership. While driving I noticed that my turn signals were not working. When I got to the dealership I pointed out these problems to the service manager. I left the car and they diagnosed a bad light control module. My car is 2008 Mercury Grand Marquis ls with 57,628 miles. They charged me $740 to replace the module. I researched recalls and I saw a recall 15S39 with # 15V861000 for this exact problem but it only applied to these same cars thru cy 2005. My car is a 2008. I talked to the dealer and the Ford customer representative at 866 436 7332 and they said the NHTSA determines the effected VIN number vehicles. There is also a Ford customer satisfaction program 14N01 which dealt with this settlement for vehicles thru cy 2005. I believe they extended the warranty for the lcm module for 15 years and 250,000 miles for the effected vehicles thru cy 2005 and they even recompensated customer's who paid for exorbitant repair bills for the light control module. My dealer invoice # is 460317 with kelly Ford, Inc, 776 S. magnolia ave, melbourne, fl. 32935 (321) 254-4283

- Melbourne Beach, FL, USA

The gear shift id on the dash board has quit working, and we can only identify the gear that we have engaged by feel. Also, we have a recurring problem with the left rear turn signal flash going bad. When this happens, the turn signal flashes at a super fast rate. Both of these problems are safety issues. The gear shift problem happened while the car was stationary, the turn signal problem happened while making a left turn.

- Knoxville, TN, USA

2003 Mercury Grand Marquis. Consumer writes in regards to headlight electronic module recall repairs. The consumer stated the module was replaced on November 13, 2014 prior to receiving notification. The consumer called Ford to request reimbursement. However, she was informed the time frame for reimbursement had expired.

- Menasha, WI, USA