10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,927 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was pulling into a parking space and had almost come to a stop when the vehicle suddenly lurched forward & hit a (vacant) store front. I feel the vehicle accel- erated on it's own as I was applying the brake at the time, my foot did not slip off of the brake. The vehicle is equipped with "drive by wire" or, no cable is attached to the throttle body from the accelerator. The dealer repaired the front end of the vehicle and extensively examined the throttle system. No apparent cause was determined and they told us it may never happen again. We have traded the vehicle in since repairs were completed due to lack of confidence in it.
- Norwood, MA, USA
The contact owns a 2010 Mercury Grand Marquis. While driving approximately 20 mph the check engine light illuminated on the dashboard. Once the vehicle was stopped it began to shake and lunge forward. The vehicle was taken to an independent mechanic where he was informed that the throttle body needed to be replaced. The vehicle was repaired. The failure and current mileages were 21,680.
- Chicago, IL, USA
- Panama City Beach, FL, USA