10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 95,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a 2005 Mercury Mariner on 2/14/13 from a local dealer in my area. Within two days the vehicle broke down on me. I did not purchase the warranty (stupid mistake) but I did take the vehicle back to the dealership in which they assured me they would fix the problem. It was a transmission problem fast forward to 03/2015 the transmission went out in the vehicle which cost me around $3,000. That is more than I owe on the vehicle, would not recommend this vehicle unless you want to pay for it twice.
- Clarksville, IN, USA
The contact owns a 2005 Mercury Mariner. After driving high speeds and coming to a stop, the vehicle hesitated and stalled without warning. The contact had to make several attempts to restart the vehicle. The failure recurred. The contact took the vehicle to the dealer, but no failure was found. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,000.
- Dextir, MI, USA
The contact stated while driving on an incline the 4-wheel drive engaged and disengaged which caused the vehicle to jolt. The dealership was unable to diagnose the problem, because they would not take it to an incline when test driving. An engineer with the manufacturer told the contact that because it was all wheel drive the four wheel drive activated when the vehicle detected a wheel slip. There have been no repairs made to the vehicle. Updated 1/25/2006 - whenever the consumer drove over uneven pavement she heard a clunking noise. The vehicle was taken to the dealer who indicated that everything was visually ok and the the manufacturer said the noise was a characteristic of the vehicle. After the vehicle's steering rack was replaced the consumer heard a loud humming/whining noise coming from the passenger side front wheel. The vehicle was taken to the dealer who diagnosed the problem as a faulty steering rack.
- Weymouth, MA, USA
- Rosemead, CA, USA