10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
96,189 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Feb 202020

Mariner

  • 167,996 miles
Recall for coolant pump on hybrid system could result in hybrid electronic overheating causing a stall like condition recall was addressed by dealership back on 7/20/2015 2nd owner has had vehicle for 9 mnths - have had 3 incidents of vehicle shutting down with dash light advising to pull over for safety and the system shutting down directly after - brakes /steering etc. For the first incident - towed to local dealership - unable to diagnose 2nd incident - to a reputable local mechanics shop - changed out normal vehicle battery 3rd incident - caused driver to roll through an intersection on a red light - struck by other vehicle

- Vero Beach, FL, USA

problem #10

Dec 012019

Mariner

  • 190,000 miles
The gear shift is not properly shifting. It goes from park to reverse on its own. Sometime it wont reverse and makes a loud noise. It click back and forth between gears. Ive replace the switch to see if that would work but it doesnt. Please let me know if I can do anything to fix this problem but it is the same recall 15V606000 for other vehicals of the same type

- Romulus, MI, USA

problem #9

Mar 142019

Mariner

  • 120,546 miles
The car shuts down on the freeway while driving at 60-70 mph. A red triangla is displayed along with a message, pull over stop safely now. This has occurred several times after driving G approxamately 30 miles. Luckily I was able to pull over safely. The car restarts within 30 seconds and will shut down again every 5 mins until the vehicle is allowed to cool down.

- San Francico, CA, USA

problem #8

Nov 112015

Mariner

  • 60,000 miles
My Mercury Mariner's idler pulley has already broken three times in the past five months. There must be a recall on this vehicle. The car is very good and too strong for that thin bolt in this part. Luckily, the fourth time it happened, the Ford dealer didn't charge me for the new part, which also broke off two weeks later. It has also broken two belts already. Trying to solve the issue, I went to metric bolts and nuts, in wakefield, MA, and bought a higher grade hardened steel bolt/screw, and it also broke off a week later. Once again, two days ago, my mechanic put in another hardened steel screw. He added a nut near the bearing, which makes a squeaking noise, but it has not broken yet. I am now afraid to drive it far from home, because I have been towed so many times already. I have researched the internet and realized that it is a constant issue. Some people have reported the occurrence of this issue 17 times in less than a year. It is also the same frequent problem with Mazda tribute, Ford escape, Ford Fusion, etc. What does it take for a recall? help! help! help!

- Salem, MA, USA

problem #7

Oct 012014

Mariner

  • 106,000 miles
The contact owns a 2006 Mercury Mariner. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic who diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer who diagnosed that the transmission and torque converter failed and needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA campaign number: 14V526000 (hybrid propulsion system). The manufacturer was made aware of the failure. The approximate failure mileage was 106,000.

- San Francisco, CA, USA

problem #6

Mar 292014

Mariner 6-cyl

  • 74,000 miles
The truck shuts off when I come to a complete stop. It usually happens when I'm attempting to stop at a yellow light to avoid running the red light. If the truck come from a high rate of speed (45 mph) to (0 mph) it just turn off. I'm afraid someone is going to run into the back of me when the light turn green because the driver expects me to move when the light turn green. I think this is very dangerous for a vehicle to just stop. It has happened about 20 times since 03-29-2014. I was told by two mechanics that it's the torque converter and that there is a recall on the Ford escape for this same problem. I believe the parts are the same for Ford and Mercury and I want it to be known that Mercury vehicles are having the same problem.

- Mobile, AL, USA

problem #5

Aug 072013

Mariner 6-cyl

  • Automatic transmission
  • 108,000 miles
The contact owns a 2006 Mercury Mariner. The contact stated that while at a stop light, the vehicle stalled without warning. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the torque converter needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 108,000. Updated 09/25/13 the vehicle began to stall when coming to a stop. The dealer confirmed, the transmission needed to be serviced.

- Prescott, AZ, USA

problem #4

Jul 212013

Mariner 6-cyl

  • 77,541 miles
While building speed via an on-ramp on ca freeway 680, the transmission began to fail. Within roughly 200 yards, the car lost power and, thankfully, I was able to get my car to the side of the freeway. The first time I was able to get the car to work again, I was only able to drive about 50 yards. I then let the car 'rest' for about 20-30 minutes (while I contact my roadside assistance company). After that amount of time, I tried the car again and was able to drive to the next off-ramp (industrial way, benicia, ca). At the stop sign of that off-ramp, the car failed again and I chose to have it towed instead of continue trying to make it work properly. My Mariner is a 2006 with only 77,541 miles! my car eventually got to a transmission shop to be fixed, but it was in my research of the problem that I found failing/faulty transmissions to be a very common and known issue for Mariners with low mileage (model years of 2005-2011, at least). My complaint is that there should be a recall issued because this is a well known problem.

- Carmel, CA, USA

problem #3

May 062013

Mariner 6-cyl

  • 82,000 miles
The contact owns a 2006 Mercury Mariner. The contact stated that the transmission failed. The contact took the vehicle to an independent mechanic and was told that the transmission needed to be replaced. The mechanic contacted an authorized dealer and was advised not to install a used transmission because the 2006 transmissions was defective. The vehicle was not repaired. The failure mileage and current mileage was 82,000.

- Christainsburgh, VA, USA

problem #2

Nov 032011

Mariner

  • 68,000 miles
The contact owns a 2006 Mercury Mariner. The contact was driving 50 mph when the vehicle stalled. The vehicle would not shift into gear and was towed to the dealer. The dealer advised that the transmission malfunctioned and needed to be replaced. The transmission was not replaced. The failure mileage was 68,000. The VIN was not available.

- Newark, OH, USA

problem #1

Apr 072006

Mariner

  • 4,000 miles
2006 Mercury Mariner transmission slipped at 4,000 miles. The vehicle was towed to the dealer for service. The manufacturer approved a brand new transmission to be installed.

- Philadelphia, PA, USA