1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 90,870 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall I was on the express way in motion and the car shut down meaning that all of the gadges shut down. Then the car just coast until I could pull over without being hurt or hurting other drivers. Nothing showed up just shut down.
- Philadelphia, PA, USA
My son was using our car he drove it to work... all was fine...he used the car to go get lunch in the shopping center... drove back from the shopping center to a parking spot outside his job location... he then completed his shift at dick's sporting goods where my wife and I met up with him...we all proceeded to our car and truck which were parked across from one another...my wife and son got in the Mercury I got in my truck... my son tried to start the Mercury but it would not turn over...my wife tried still would not turn over... checked the battery all was good so I thought maybe the starter" had it towed, and a starter replaced? still nothing... my mechanic said it was the motor ? and I would need a new motor !!! so I looked on line and found something about a class action lawsuit involving Mercury Mariner 2005 to 2008 mine is a 2007 ? called them but the said I have to contact Ford Motor Company my self ???? so that is what led me to you!!! can you help"
- Philadelphia, PA, USA
The contact owns a 2007 Mercury Mariner. After driving and parking the vehicle, the contact could not remove the key from the ignition. The contact had to turn the steering wheel and maneuver the key in order to get it to release. The contact stated that the failure recurred several times and was gradually getting worse. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 10,500.
- Bessemer, AL, USA
The engine shut down while on the highway and a light appeared on the dash saying "stop safely now". I stopped, turned off the engine, and turned it back on. I took it to a an authorized Ford repair shop and they said they weren't sure what the problem was. I didn't have another problem for 9 months and then the same thing happened. Again no problem for about 2 months and then it happened again repeatedly. After pulling over and restarting the same problem would reoccur about every 15 miles. I made it to a Ford dealership. They are now replacing the coolant pump. I did some reading on-line and this appears to be a common problem with escape and Mariner hybrids. Shouldn't there be a recall of the faulty pump?
- Minneapolis, MN, USA
2008 Mercury Mariner hybrid no crank. Vehicle was found to have damaged high voltage wiring harness. Harness runs along underneath the passenger side of the vehicle cabin. Harness is partially encased pvc. Pvc was damaged possibly due to road hazard hitting underneath the vehicle. High voltage harness was damaged resulting in entire harness being replaced. Ford would not pay for repair. This is a serious issue and possibly a design flaw. I still have the harness in my possession and would be willing to provide it for purpose of investigation.
- North Brunswick, NJ, USA
- San Antonio, TX, USA