1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 90,646 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving on the highway check brake system message and brake light comes on vehicle braking becomes very hard to stop. After stopping vehicle and turning vehicle off and on several times brake warning light goes off and vehicle drives normally for a few days than problem comes back. While at a light one day brake warning light came on drove for approximately 1 mile and no brakes at all was able to turn in to a parking lot and apply the emergency brakes to stop. Left vehicle over night the next day turned vehicle on and off several time and brakes began to work. Made appointment with dealer who advised it will be three weeks to get it in. After three weeks to take vehicle in a week later was advised ABS hcu was probably bad. Cost for new ABS hcu module $4700 for the part alone. Picked up vehicle without having it fixed and drove locally for a few weeks with brake in "manual mode" until I tried to stop for a yellow light in the rain and slid through the intersection since only the back brakes works in manual mode. Later ordered a refurbished ABS hcu module cost $1400, the Ford dealer is the only one who can install unit since the module has to be programed to the vehicle software. Took two weeks to get an appointment dealer had vehicle for another six weeks trying to program and bleed brake system. Dealer finally installed the other ABS hcu unit that was sent to me when I advised the refurbishing company that the dealer was having issues with the first one. Dealer advised that they installed the replacement ABS hcu and replaced the brake lines, and the brakes started to work labor cost $1900. I'm glad to be here to report this safety issue the next person would probably not be so lucky.
- Fort Washington, MD, USA
ABS light along with service brake light came on with no warning resulting in near complete brake loss and nearly striking a person crossing the street.
- Chicago, IL, USA
I had to apply a panic break due to a motorcycle accident in front of my vehicle. The car stopped but the hydraulic hcu/ECU for ABS failed at the spot. I took the vehicle to the Ford dealer and received a $1735 plus tax estimate to fix it.
- Mechanicsburg, PA, USA
This had been a great car for me until today. I learned the hydraulic control unit is bad and will require nearly $5000 to replace. It is not safe to drive. It had 105000 miles. It is not worth much more than $5K. I have no choice but to try and trade the car in. I laterally just gave it to my daughter for college on Saturday. She has always loved my car.
- Overland Park, KS, USA
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 25 mph, the brake pedal was depressed but failed to stop the vehicle. The contact stated that the brake pedal required excessive pressure to slow the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brakes master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The contact also stated that the brake pads were also replaced however, the failure recurred. The contact stated that the failure occurred only when driving while it was raining. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
- San Antonio, TX, USA
The contact owns a 2008 Mercury Mariner. While driving approximately 35 mph, the brakes were applied but failed to stop the vehicle. There were no warning indicators illuminated. The failure recurred twice. The vehicle was taken to the dealer where it was diagnosed that the brake pads, master cylinder, and brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 60,000.
- Walker, LA, USA
While driving my car stalls without warning then it jerks real hard and takes off so I have to ride the brakes after coming to a stop before I can press the gas peddle it takes off so I ride the brakes. While driving again it picks up speed on its own very scare please help.
- Houma , LA, USA
Took vehicle to Ford dealer to have car inspected was told rotors had to be replaced due to wear brake pads were wearing un evenly car has been serviced by dealer when ever it needed inspection or oil changes uneven wear wasn't seen until warranty had run out the car had lest then 2000 miles on since last inspection. This has happened on other Ford vehicles in past pins that brake pads ride on have always been the cause. They are corroded.
- Jim Thorpe, PW, USA
- Aurora, CO, USA