1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 90,646 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I lost all braking ability and the pedal goes to the floor. This is a Mercury Mariner Hybrid and Ford Escape Hybrid issue, it doesn't affect the non-hybrid models. Ford knows about this as there are hundreds and hundreds of complaints online about it and it's a $5000+ fix. I have not been able to drive my Mariner Hybrid since 2018.
- Lees Summit, MO, USA
2008 Mercury Mariner. The vehicle sporadically and intermittently brakes while driving and accelerating. This was a reported issue many years ago on these cars but Ford never issued a recall even though there are a number of braking issues with this vehicle. This makes the vehicle extremely dangerous to drive if your brakes without warning lock up. I contacted the local dealer and Ford corporate and they were of no help. I also filed an incident report with Ford corporate #cas31601808.
- Newtown Square, PA, USA
Driving, coming to a stoplight, the brakes suddenly failed, the brake pedal went all the way to the floor. Pumping I was able to get just enough brakes to stop before colliding with the car in front of us. The service ABS and emergency brake service warning lights came on after the near collision. I took the car to a Ford dealership and was told the hcu unit had failed. This is a $4,000 part that we had already replaced at 76,000 miles, . the new part failed again without warning only 22,000 miles later.
- Monticello, IN, USA
My vehicle had difficulty in stopping, needing the pedal to be pressed almost to the floor before it stopped. I changed the master cylinder in hopes that it would fix the problem but it didn't. the brakes periodically would work properly, but once again the problem would return. I stopped by the Ford dealership and they advised me that the 2008 Mercury Milan was recalled for this defect, however, my 2008 Mariner wasn't on the list to be recalled. The dealership added that the parts for the repair was on back order. I still drive the car but cautious whenever I need to brake.
- Kearny, NJ, USA
The ABS hydrolic control unit has malfunctioned resulting in faulty brakes and dangerous driving conditions. I have to put the brake pedal to the ground to get any type of braking to be done. This takes extra seconds that could result in an accident if I had to suddenly brake. This seems to be a common problem and many Mariners and escapes have identical problems. I would like my VIN to be added to the recall list to have this problem fixed.
- Friendswood, TX, USA
Re:NHTSA identifier 19V904 Ford internal reference number:19S54 although Mercury Mariners are not listed in this recall, my 2008 Mercury Mariner has the exact same issue, sticking ABS valve. Ford will not recognize my vehicle as part of this recall. I have had 2 different certified mechanics work on the vehicle and both mechanics have installed new brake boosters, brake pads and master cylinders. The results from their work did not resolve the issue of soft brakes. The problem began when I made an abrupt stop while driving on a city street. The brakes were never fully functional after that. I believe the situation with my Mariner is identical to the issue identified in the NHTSA identifier 19V904. I also believe that Mercury Mariners should be included in this Ford recall.
- Mesa, AZ, USA
ABS light, regen brakes disabled and check brake system message comes on at anytime while driving. Lose braking power, causing driver to push brake very hard to stop and brake pedal sometimes goes to the floor. When car stops sometimes it won't restart for days. It has a new battery. Coolant code comes on also and the car isn't running hot. This is a dangerous problem and needs a recall. Other than that the car runs great.
- Delbarton, WV, USA
I started having problems with my brakes. When I step on the brake the pedal would go almost all the way to the floor. I would react by pumping the brake which would make them work. I didn't drive with the brakes doing that very long because I took the car to a repair shop and I spent 450 dollars on brake work with being told that the problem was with the ABS system and the disabled the ABS system so that it didn't interfere with stopping the car. There have been recalls on other Ford products because of ABS problems. The problem occurred while I was driving every time I wanted to stop and when I stopped for a light I felt like the brakes might quit working and the car could enter the intersection.
- Herndon, VA, USA
Brakes suddenly stopped working while my 17 year old daughter was driving. A message appears 'regen brakes disabled, check brake system'. went to dealership and was told hcu and master cylinder needs to be replaced $4000 repair. Not acceptable seeing so many complaints of this issue that Ford has not yet issued a recall.
- Kennesaw, GA, USA
My 17 year old daughter came home saying a message was on her dash about her brakes in our 2008 Mercury Mariner hybrid. I was about to leave so I decided to take her car, as soon as I pulled out of the driveway and started down the hill we live on, I noticed the brakes didn't feel right, I pressed all the way down to get the car to slowly come to a stop, as I did this, I noticed a warning sound and the message on the screen said check brake system, regen brakes disabled. I immediately turned the car around and went home, when trying to stop in our driveway, again the brakes were not working properly causing us to almost hit the other car in the driveway. This is extremely concerning as this car is our 17 year old daughters car. Once you get the car to stop, if the car is powered off for a few minutes and back on the brakes work again. This is a safety issue and seems to be a common problem. This happened yesterday 5/16/2020, the car has 120K miles.
- Kennesaw, GA, USA
Hcu (hydraulic control unit) failure meaning my hybrid vehicle can't brake whether in hybrid mode or normal mode and it's over a $5000 repair. My Mariner has been sitting in my driveway for close to 2 years now, unused, because of this known issue.
- Lees Summit, MO, USA
Brakes are intermittent, ABS light will come on along with red brake light and hybrid regen brakes disabled. Sometimes car stops sometimes car does not stop. I have looked into it and several people have reported failure. I do not understand how such a well documented oe failure can go for so long without rectification.
- Wilsonville, OR, USA
The contact owns a 2008 Mercury Mariner. The contact stated on several occasions while the vehicle was idle or being driven, the steering wheel vibrated abnormally. The contact also stated that when the steering wheel was turned there was there was a hesitation in response to the wheels responding. Additionally, the contact stated that there was a clicking sound in the steering. The contact stated that the clicking sound emitted from the intermittent shaft. The vehicle was taken to an independent mechanic who replaced the brake pads, brake rotors, and provided an alignment. Neither the dealer nor the manufacturer was contacted or informed of the failure. The failure mileage was 103,184.
- Fredonia, NY, USA
ABS and regen brakes disabled warning lights went on when starting car from parked position; have been advised by Ford dealer and on line reports by car owners that brakes can fail and we should not drive the car. Replacing regen brake system more than 6K ; this is a safety problem requiring manufacturer recall;
- New York, NY, USA
The brake light came on and indicated "regen brakes disabled". I braked when I came to a traffic light and ended up skidding into the middle of an intersection. The local Ford dealer advised to replace the hcu for $5000. The unit has 55K miles on it. This has continued to happen for the last 2 years, mostly in the summer when it is hot and humid, although just today it happened again (it was 35 degrees all day). I couldn't stop in time and ran off the road onto the median. Some online research has indicated the problem is not with the hcu, but the sensors (replacing the hcu reestablishes a good connection with the sensors)., but the Ford dealer knows nothing about this fix because it's much cheaper. So, I have no choice but to continue to drive this train wreck and hope I'm not in a serious accident.
- Alexandria, VA, USA
Brake system failure, ABS failure. Half or more of braking power diminishes. While going down the road, vehicles tries stopping itself, creating a front end wobble. When having to use the brakes, tires skid. Cannot stop vehicle quickly, very dangerous. Constant brake smell. Brake pads wear or disintegrate within 3 months. Problem will not go away was intermittent at first, but now constant. Ford dealership reports part is $6200 dollars. The vehicle is not worth that.
- Marietta, GA, USA
The anti-lock brick module has stopped working. The part alone is close to $1,200 to purchase. Upon investigating this problem we find that it is very common and tens of thousands of Ford built cars of this vintage have the same issue. Why hasn't there been a recall for such a common and critical issue?
- Decatur, AL, USA
Took to dealer for brake problems. Poor and unpredictable stopping, after over $ 500 repairs to brakes. Worked ok for a week now worst than they were before repairs.brakes cannot be trusted.
- Lincoln, NE, USA
Takata recall my ABS light and brake light comes on and if I drive it with these lights on I smell my break pads burning. I took it to Ford and they said it was the internal failure of the hydraulic control unit and it would cost me upwards of $5,885 to replace and repair the problem. I have searching the internet and there are several other people with the same problem with this vehicle and Ford escapes. (which is basically the same vehicle. If there are this many complaints maybe its worth looking into on dots part. It is a safety issue for sure considering my brakes go to the floor when the ABS and brake lights are on. I can turn my SUV off and remove the key and then put the key back in and start it again until the lights go off and I don't have an issue. But when I first get in the vehicle and start it the lights do in fact come on. Please help all consumers with this dangerous situation that should have been recalled already on Ford/Mercury's hydraulic control unit.
- Pevely, MO, USA
- Seymour, CT, USA