I was driving the vehicle and I heard something click, vehicle started slowing down, got to side of the road, put in park, then tried to go drive, nothing, moved it to DR2, it moved, went back to park, tried going into reverse nothing, it will move in drive but not reverse.

- Macon, GA, USA

The contact owns a 2008 Mercury Mariner. The contact stated on several occasions while the vehicle was idle or being driven, the steering wheel vibrated abnormally. The contact also stated that when the steering wheel was turned there was there was a hesitation in response to the wheels responding. Additionally, the contact stated that there was a clicking sound in the steering. The contact stated that the clicking sound emitted from the intermittent shaft. The vehicle was taken to an independent mechanic who replaced the brake pads, brake rotors, and provided an alignment. Neither the dealer nor the manufacturer was contacted or informed of the failure. The failure mileage was 103,184.

- Fredonia, NY, USA

I never received reimbursement for putting in a transmission. I was also never notified of any recalls on my transmission.

- Homestead, PA, USA

Steering wheel will freeze up while driving. Steel on steel horrible noise when driving. Shifter gets stuck have to put it in neutral to start it.

- Hammond, IN, USA

2008 Mercury Mariner with tires balding on one side. Consumer states the tires on one side of the vehicle are going bald. The dealer stated the shock was leaking and the camber was out of specification. The dealer installed a new control arm. It was brought to normal, but not to where it should have been. The dealer then stated there was no adjustment to the camber to correct the problem.

- Waverly, NY, USA