4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,430 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bag light came on at erratic times. Took it to Ford dealer, it turns out the internal fault with restraint control module. This repair will cost almost $900 to repair a safety item that is not a worn part but a electrical module that deploys the airbag. I find it difficult to believe that such an item is the owners responsibility. If it is an item that wears, yes, mechanical, yes but this is a module that is designed for the emergency deployment of the safety airbags and Ford holds no responsibility for the failure. Mileage and age should not come into play on this issue. I pray my family remains safe, I cannot afford this cost.
- Joplin, MO, USA
The contact owns a 2010 Mercury Mariner. The contact stated that the front passenger air bag light remained illuminated while the passenger was seated. The vehicle was taken to the dealer several times for the failure. The air bag sensor was replaced, but the air bag light remained illuminated. The vehicle will be taken back to the dealer. The failure mileage was 14 and the current mileage was 7,290. Updated 07/08/11 the consumer stated the vehicle was taken to the dealer several times, with no satisfactory outcome. Updated 08/29/11
- Gary, IN, USA
- Great Bend, KS, USA