2.3
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 66,700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving my '07 Mariner hybrid on the NJ turnpike at freeway speeds when the red triangle & message "stop safely now" appeared on the dash. The propulsion system stopped and I was able to navigate off to the shoulder and bring the vehicle to a safe stop. Having an immediate loss of power while traveling on the turnpike was very scary and I felt unsafe knowing that I didn't have any options but to exit the freeway immediately. This could have resulted in an accident. After letting the system sit for about 20-minutes I started the vehicle and resumed my travel. Same error message and loss of propulsion happened again, and this time I navigated the hybrid to a Ford dealer in NJ. It's very scary to be traveling at highway speeds and then a second later not have any propulsion. This could be handled much better and I recommend the engine continue to perform so that I can safely exit the freeway with more time.
- Arlington, VA, USA
Travelling on Illinois I-55 South early in the morning. About 2 miles North of us highway 6 exit car lost power and I noticed "stop safely now" message. I pulled off to side of road. Car started right up. I went about a 2 miles and car did the exact same thing. I was real close to the golf course and made it there. No problems on the way home or since. Car never acted or sounded "funny". car repaired by local Lincoln Ford dealer. They said they replaced an engine coolant pump ($695 including labor and taxes) that is unique to hybrid. They said I was the third hybrid this week-end--probably had something to do with cold weather. Coolant pump has a different design so they may have had original design problems.
- Naperville, IL, USA
- North Scituate, RI, USA