10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 20,816 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This car was sold 3 yrs ago for parts only
- Owings, MD, USA
The contact owns a 2006 Mercury Milan. One month after the vehicle was repaired per NHTSA campaign number: 17V024000 (air bags), the air bag and other unknown warning indicators illuminated. The vehicle was taken back to keith hawthorne Ford of belmont (704-825-5186, located at 617 N main St, belmont, nc 28012) where it was diagnosed that the air bag sensor needed to be replaced at the owner's expense. The contact stated that there was nothing wrong with the vehicle prior to the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 66,000.
- Charlotte, NC, USA
Had air bag replace April 8 2019 recall. But air bag icon stays on. Dealer who did work wouldn't fix. Saying it's not part of recall. So how do I known this new air bag working properly
- Deptford, NJ, USA
The contact owns a 2006 Mercury Milan. When the vehicle was started, the air bag warning indicator illuminated and remained lit. The vehicle was serviced per NHTSA campaign number: 16V384000 (air bags) at murphy Ford (3310 township line rd, chester, pa 19013, 610-494-8800). The contact stated that the recall remedy failed and the air bag indicator continued to illuminate. The vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was notified of the failure, but could not offer any additional assistance. The failure mileage was approximately 80,103.
- Claymont, DE, USA
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). Grieco Ford delray beach (3000 S federal hwy, delray beach, fl 33483, 561-278-0303) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Boca Raton, FL, USA
The air bag light would come on and stay on for a few minutes. Then it would go off. I received a recall notice for the airbags. I had no idea we have been driving an unsafe car for 2 years this happened while the car is motion and while on in town streets
- Colorado Springs, CO, USA
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). Framingham Ford (1200 worcester rd, framingham, MA 01802, 508-879-1320) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Hudson, MA, USA
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tower Ford (124 a S middle neck road, great neck, NY 11021, 516-466-6400) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Flushing, NY, USA
Takata recall
- Omaha, NE, USA
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. Fesler auto mall (1922 us-34 bus, fairfield, ia 52556, 641-472-2161) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted and stated that the vehicle was not included in a recall. The contact had not experienced a failure. Parts distribution disconnect.
- Mount Pleasant, IA, USA
The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The manufacturer stated that the part was not available and did not know when it would arrive. The dealer was not contacted. The contact had not experienced a failure.
- Fayetteville, GA, USA
Takata recall. The contact owns a 2006 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (hellers motors, 720 S deerfield rd, Pontiac, il 61764, 815-842-1128) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Pontiac, IL, USA
Takata recall - dash damage to airbag area was not repaired and is getting worse by the day. Please note that the date shown below is the date that I emailed sutton Ford in matteson, Illinois... pictures of the dash... it was damaged before they replaced the airbag and still damaged when we picked it up... we were told that Ford would not cover the costs for the dash repair which is clearly caused by the airbag.
- Country Club Hills, IL, USA
Takata recall. The contact owns a 2006 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2016. The dealer (smith cairns Ford Lincoln, 900 central park ave, yonkers, NY 10704) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Yonkers, NY, USA
Takata airbag recall - I'm being told that no passengers are safe in the front seat of my car until "further notice". this car has been in the recall process for over 2 years and now there is no end in sight. I cannot drive safely, I cannot sell the car as it carrys a liability. I call the Ford repair office every few months and am always told that the airbag replacement part is out of stock. No airbag incident yet.
- Seattle, WA, USA
Takata recall
- Latham, NY, USA
Safety recall notice 16S26/NHTSA recall 16V-384. Have not received a repair notice.
- Camp Springs, MD, USA
Takata recall - it's been nearly 2 years since my vehicle was recalled and I still don't have a replacement part for my vehicle. Ford doesn't seem to be taking this safety recall very seriousl.
- Texas City, TX, USA
(takata recall). They recommend you do not have passengers in the front seat of this vehicle due to active recall of the front passenger side airbag. This recall was in 2017. It is unacceptable that they have not fixed this issue as of today. It is not reasonable for one to not be able to have a a passenger in the front of a vehicle for over a year. They have not met the duty or standard of care owed to their vehicle owners. They have not preformed how a reasonable person would and may be negligent in their duties whether unintentional or not. Their is an implied danger that has been created and needed to be fixed. I am aware of the class action lawsuit, but this is only for someone who has taken their vehicle and had it fixed. What about those who are at risk for injury due to this defect and the recall they have offered no fix for for.to date.
- Hanson, KY, USA
- Swedesboro, NJ, USA