10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
81,843 miles

About These NHTSA Complaints:

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problem #113

Nov 272022

Milan 6-cyl

  • miles
Brakes going to the floor twice, almost unable to stop the second time - almost crashed. This vehicle-??s brakes were recalled per Ford. Cleveland Ford dealer in Cleveland TN agreed to fix it, then changed their minds a couple days later and said they weren-??t required to fix it because they couldn-??t replicate the problem. Mountain View Ford in Chattanooga agreed today to fix it, taking it there tomorrow. We-??ll see.

- Chattanooga , TN, USA

problem #112

Nov 272022

Milan

  • miles
Brake pedal going almost to the floor once, then later did so again and almost didn-??t stop, almost crashed.

- Chattanooga , TN, USA

problem #111

Sep 162022

Milan 6-cyl

  • miles
I am here to report a complaint as to Lasco Ford Lasco Ford on 2525 Owen Road Fenton, MI 48430 holding my daughter's vehicle for several days to fix 2 recalls. She is 19 and they seem to be trying to take advantage of her in telling her other things that need repair rather than just fixing the recalls. Now they are saying she needs to pay a diagnostic fee to get her car back now that she will not spend the $1000 to repair everything, they say she needs.

- Fenton, MI, USA

problem #110

Apr 012021

Milan

  • 106,034 miles
Two recalls one on drivers air bag. An one on the brakes! don't want to drive because last time they told me to park it on the passenger air bag. Recall is for the same injury or death! brakes R having to push all the way to the floor sometimes to stop. Afraid it will one time not stop all together. They tell me they can do nothing because no parts. What's can I do?

- Richmond, MO, USA

problem #109

Mar 252021

Milan 6-cyl

  • miles
My [xxx] vehicle is under two recall notices. One is for faulty brakes, the other for a faulty driver's side airbag. I believe the NHTSA needs to carefully consider the consequences of this combination of defects. Right when you need the ABS protection the system could fail potentially causing a crash and airbag deployment. This could kill the driver and others in the car. Unlike the passenger side airbag recall, this deadly combination renders the vehicle unsafe to drive. Recommend NHTSA order fomoco to provide suitable alternate transportation to affected car owners until recall repairs can be effected. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Benson, VT, USA

problem #108

Apr 172021

Milan

  • miles
Manufacturer recall number19S54 NHTSA recall number19V904 list 12/2019 and still no remedy available

- Brandon, FL, USA

problem #107

Mar 182020

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification on NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called nick mayer Lincoln mayfield, 6180 mayfield rd, mayfield heights, oh 44124, and was informed that the part was not yet available. The manufacturer was made aware of the issue and informed the contact that the part will be available the first quarter of 2021. The contact had not experienced a failure. VIN tools confirmed parts not available.

- South Euclid, OH, USA

problem #106

Jan 192021

Milan

  • 160,000 miles
I have to press my brakes excessively to get them to work and this is becoming a safety issue. Recall 19S54 was issued back in December 2019 and there is still no fix. I have not been in an accident yet but now there is snow and ice and makes it even more difficult to stop.

- Wesley, IA, USA

problem #105

Oct 112018

Milan

  • 89,000 miles
Brakes work sporadically. Subject of NHTSA 19V904 and Ford recall 19S54. Was supposed to be handled in first quarter of 2020 but I have heard nothing from Ford.

- Piscataway, NJ, USA

problem #104

Jul 012019

Milan

  • miles
I have received 2 notices from Ford date 1/2020 AN10/20, each advising of a recall regarding the brakes. Each time, the parts are not in and I must continue to drive a vehicle that is totally unsafe. Sometimes when I hit the brakes, the pedal goes straight to the floor like there is an air pocket. I am concerned about my safety and the safety of others should these brakes fail

- Pittsburgh, PA, USA

problem #103

Jan 282020

Milan

  • 50,000 miles
We had a problem with our vehicle stopping in a safe way, as stopping was delayed which almost resulted in a auto accident. We took it to our local mechanic for repair and inspection as we were concerned there was an issue with the safety of the brakes. Our mechanic notified us there was a recall, however parts were not available. He found a used part and repaired the issue. We took the receipt and recall notice to our local Ford dealer who notified they could not refund us for the repair until the part was available. The part is still not available. 1/28/20

- Newton, NC, USA

problem #102

Sep 062020

Milan

  • 0 miles
I noticed this vehicle has four different recalls on it and I want to check and see if it's in the records that the recalls were properly addressed and carried out on this car or if it still hasn't been done yet.

- Biddeford, ME, USA

problem #101

Dec 122019

Milan

  • 79,000 miles
Continuing phone call ref.# 326373:(did not have all information in front of me to continue). 12/12/2019 took car to Firestone tire and automotive and wanted them to check my brakes because something was not right with them. The put new brakes and rotors on front and back. Problem was car was hesitant in stopping, then would "grab." While driving, if I had to use brakes, car would not immediately resume speed after brakes released. RPM's go way up, mpg drops to "0, " then car accelerates. It is very hesitant in picking speed back up. Twice I took car to shop to have them check it out.(4/13/20 and 9/1/20) could not find anything. No problem came up on computer. No engine light. I believe recall #19S54/NHTSA 19V-904 responsible. Received recall notice January 2020. I have called local Ford dealership to see if parts available to fix and was told (also on website) they would be available probably last part of first quarter of 2020. Now last part of third quarter and no parts. Afraid car will "stall" in traffic and cause accident.

- Gray, TN, USA

problem #100

Jun 252020

Milan 6-cyl

  • 143,750 miles
Brake failure when trying to stop at any speed including city or highway. When pushing down on pedal to slow down or stop the pedal continues to go down to floor and feels like brake pedal pulses and makes a odd noise like a gurgling and air leaking and when pumped a few times the pedal comes back to normal and I dont think it would stop if the vehicle was needing to stop in a hurry

- Wooster, OH, USA

problem #99

Feb 072020

Milan

  • 155,000 miles
While driving normally on highway brakes failed, pedal went to floor no braking. Pumped brakes pedal height came back up and seemed to work normally after. Scared to death, no confidence in brakes. Happened today 2/27/2020. Received recall notice on brakes last week. Needs fixed now

- Medina, OH, USA

problem #98

Apr 022019

Milan

  • 110,000 miles
The contact owns a 2007 Mercury Milan. The contact stated while driving at 30 mph, the brake pedal was depressed but was firm. The contact stated that added effort was needed to depress the brake pedal. An unknown dealer was contacted and informed of the failure. The contact was informed that the brake drums needed to be replaced. The brake drums and calipers were replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

- Missouri City, TX, USA

problem #97

Jan 152019

Milan

  • 140,000 miles
The contact own a 2007 Mercury Milan. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but went to the floor board, which caused the braking distance to be extended. There was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

- North Little Rock, AR, USA

problem #96

Mar 012019

Milan

  • miles
The breaks when stopping the car continue to go Ford ward and sometimes when stop you can feel air pushing down like it doses want to stop.

- North Little Rock, AR, USA

problem #95

Dec 222019

Milan

  • 98,000 miles
The contact owns a 2007 Mercury Milan. When the brake pedal was engaged, the brake system emitted a grinding noise and the ABS indicator illuminated. The contact received an unknown recall notice for manufacturer number: 19S54. The manufacturer and dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 98,000. VIN tool confirms parts not available.

- Middle Island, NY, USA

problem #94

Dec 022019

Milan

  • 40,000 miles
Light snow hit brake ABS came on next stop pedal went to the floor could not stop right it an inter section all most got T boned no pedal goes to the floor car has only 40.000 miles so many people are saying this do something please I have to dive this car not safe I hope I don't kill any body or some one else does you should really take control of this

- Riverside, RI, USA

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