1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 90,939 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bag is coming apart it looks like it's about to deploy. Brakes keep freezing up. When it's cold outside and when it's hot outside. Changed cold and spark plugs both times spark plugs and coils were burnt at the end and some type of gook was on the ends that both shops said they never saw before.
- Eastpointe, MI, USA
Throttle body malfunction and acceleration problems
- Omaha, NE, USA
Throttle body malfunction
- Omaha, NE, USA
Incident occurred as driver of Mercury Milan 2007 AWD premier vehicle was driving on the highway at a speed of around 50-45mph. The car began to shudder and vibrate. Vehicle dash lights and engine cut out completely in the middle of driving, driver managed to make it safely to the side of the road. Car was towed to nearby auto service facility. Upon inspection the PCM module was found to be defective. The PCM module shorted out all 6 ignition coils and dumped fuel into the cone of one catalytic converter stopping it from working. Further investigation showed that the PCM module is a documented problem for a variety of makes and models of Ford/Mercury cars. The PCM module was also on backorder from multiple locations. The mechanic also made extensive inquiries about the current PCM module and the backordered PCM (with new drivers and programming). The mechanic was informed that placing the old PCM in the car would result in similar electrical components being compromised because of the faulty version of the PCM. Total bill resulted in $3600, gross safety hazard for the car shutting down on a busy highway. It is my hope that Ford begins to evaluate this as an issue and push it to the recall list before someone gets seriously hurt. Lastly, the back ordered part meant the car was not available to drive for over a month.
- Reston, VA, USA
Driving on interstate at approximately 75 mph on 11/16/2011 when vehicle suddenly lost power, engine still running but no response to accelerator. Fortunately there was minimal traffic and I was able to coast and exit the highway into a truck stop. Vehicle was towed to a station that identified a throttle actuator shutdown. System was reset but no other problem could be identified at that time. The same thing happened on 6/15/2012, traveling at approx. 40 mph on a back road, no other traffic, was able to safely pull to the side. Vehicle mileage at time of second incident was approx 100,040. Vehicle was towed to a dealership where the part to be replaced was identified. My concern is this represents a potential safety hazard were this to occur on a busy highway. There is also a hard jarring of the transmission when the throttle shutdown occurs.
- Little Elm, TX, USA
- North Brunswick , NJ, USA