10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
16,811 miles

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« Read the previous 20 complaints

problem #110

Oct 062015

Milan

  • 75,000 miles
Takata recall - recall effective July 2016. Still no parts available to fix. Dashboard, where passenger airbag is housed, is bulging.

- Elmhurst, IL, USA

problem #109

Oct 252017

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts do to the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair and received the recall notice over a year ago. The dealer (Ford of ocala, 2816 N pine ave, ocala, fl 34475 (352) 732-4800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ocala, FL, USA

problem #108

Oct 032016

Milan

  • miles
Takata recall I was notified in the fall of 2016 that my vehicle has takata airbag inflators that have been recalled. I called my local Ford dealer ( klaben Ford in kent, Ohio) to schedule a repair. I was told that parts are not available & I would be notified when parts are available. I called klaben Ford on 10/25/2017 and was told again parts are not available. Why after 1 year Ford can't find replacement parts" I believe Ford has no intention of replacing the inflators. What action can be taken to get Ford to honor the recall"

- Stow, OH, USA

problem #107

Jun 162016

Milan

  • 60,000 miles
Takata recall, was notified by Ford Motor Company in 2016 that takata air bags were defective and in the event of an accident, metal objects could be ejected from air bag possibly injuring or killing the passenger. Was told by local Ford dealer that problem most likely would not be fixed and to be happy that I did not own a mustang as they are on a 10 year waiting list to be fixed.

- Peoria, AZ, USA

problem #106

Jul 022016

Milan

  • miles
Takata recall was received from Ford Motor Company in July 2016. Called last week regarding parts for repair and they have no idea when this will be available. I feel this is very unsatisfactory considering the age of the car and the possible devasting nature of injuries if the airbags would explode and the fact thattakata has filed for bancruptcy. Will they ever get fixed or will Ford compensate us?

- Columbus, OH, USA

problem #105

Oct 232017

Milan

  • miles
I got a airbag recall letter in July-2016. Since than I had contacted the dealers (North park Lincoln, red mccombs Ford, mac haik's southway Ford ) several times but all the time I hear that "parts are not available". it has more than a year and still not sure when my car's airbag will be fixed.

- San Antonio, TX, USA

problem #104

Mar 012017

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hine park Lincoln at 734-619-6272 and they confirmed that parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plymouth, MI, USA

problem #103

Oct 232017

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as he received the recall notice over a year ago. The dealer (mac haik Ford Lincoln, 7201 N interstate hwy 35, georgetown, tx 78628 (512) 930-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer stated that owners would receive a second notice when parts became available. The contact stated that he recently received a postcard from tk holding alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Round Rock, TX, USA

problem #102

Oct 232017

Milan

  • miles
Takata recall - received recall letter June 2016...parts still not available October 2017

- Dobson, NC, USA

problem #101

Oct 112017

Milan

  • miles
I received a letter in 2016, 1 year ago. I went to Ford dealer to see if they have come in (the new ones) they said no on back order forever. The notice was in accordance with the national traffic and motor vehicle Safety Act. Recall notice 16S26. No one has w ever called me, this causes nervousness, panic attacks and more. What are you going to do?

- Myrtle Beach, SC, USA

problem #100

Jun 012016

Milan

  • miles
"takata recall" received recall notice June 2016 for passenger airbag. As of October 2017, not fixed and according to the local dealer it is unknown when and if it will ever be fixed. They have no replacement parts. They claim is is ok to use the vehicle, but one of the personnel at the dealership suggested no one ride in the passenger front seat. If you have a passenger, have them ride on the back. Also stated if it does go off it might injure the driver because the metal parts fly all over the vehicle. The recall has lowered the resale value of the vehicle because dealer can not resell it with the recall not fixed. (selling unsafe vehicle)

- Edgewater, FL, USA

problem #99

Jun 012016

Milan

  • miles
Takata recall: It has been more than a year since they first announced the airbag recall but there is still no solution available to fix it. It started on June 1, 2016 and it still says "remedy not yet available".

- Anderson, IN, USA

problem #98

Jun 302016

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (mike reichenbach Ford Lincoln, 600 N coit, florence, SC, 29501) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Florence, SC, USA

problem #97

Jun 162016

Milan

  • miles
Takata recall. Recall issued June 1, 2016, as of October 20, 2017, still no remedy per web site and the dealer I called. This is a potentially life threatening defect and a remedy should have been found by now.

- Port Charlotte, FL, USA

problem #96

Jul 012016

Milan

  • miles
Takata recall: I received an airbag recall (mnf#16526) from Ford/Mercury on July 1, 2016. My Ford dealer keeps telling me no fix available as of Oct., 2017. This a life treatening situation that has not been addressed and is unacceptable. Fortunately no one has been injured. What can we do to get this fixed asp

- Delaware, OH, USA

problem #95

Aug 012017

Milan

  • miles
Takata recall my last updated report from 8.24.16 says there is an airbag recall and there is no resource for repair. Your website repeats the same information today 10.16.2017. Entire family and public is at risk in the event of a failure. What can be done to get this done"??"

- Granada Hills, CA, USA

problem #94

Jan 012007

Milan

  • 0 miles
We have not received any further word toward resolving this complaint.

- Kiel, WI, USA

problem #93

Jul 012016

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dallas, TX, USA

problem #92

Jun 012016

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (rte 23 auto, butler, NJ, 866-428-3415) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Township Of Washington, NJ, USA

problem #91

Aug 152016

Milan 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the repair was unavailable. An unknown local dealer was contacted, but could not provide a date for part availability. The manufacturer was made aware of the issue, but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/01/17 updated 11/3/2017

- South Euclid, OH, USA

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