10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
16,811 miles

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« Read the previous 20 complaints

problem #130

Jul 192016

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (creston automotive, 410 w. adams street, creston, ia 50801) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fontanelle, IA, USA

problem #129

Aug 012016

Milan

  • miles
I was informed of the airbag recall (causing serious injury or death) over a year ago. I have called my Ford Lincoln Mercury dealership, where I bought my car, every few months for an update on whether the parts are estimated to arrive. I have never been given an estimate on when the parts will arrive and have never been provided with a solution to my issue. I would like to get this fixed before it hurts or kills me or anyone else that may be in my vehicle. I do not want to wait until there is an accident to file a lawsuit or wait another year or two for a resolution.

- St. Louis, MO, USA

problem #128

Jul 012016

Milan

  • miles
Takata recall without any replacement parts. Have been waiting a long time. Worried that an accident may cause injury.

- Foley, MN, USA

problem #127

Jun 012016

Milan

  • miles
Takata recall I have called and not gotten any response from a local Ford dealership to when I can have my free correction of my airbag recall. The recall was issued by NHTSA (16V384) and manufacturer (16S26) in June 2016, so it has been over a year and no correction has been offered. My airbag light is on and they won't do anything about it. Tag jge563 Mississippi. I can send registration if required.

- Ocean Springs, MS, USA

problem #126

Nov 032017

Milan

  • miles
" takata recall" we have received the recall for the airbag but to date we have not been able to have our vehicle repaired. Due to lack of parts. I would like to know if it will ever be repaired"??"

- Monroe Twp, PA, USA

problem #125

Jun 012016

Milan

  • miles
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (cowles parkway Ford, 13779 noblewood plaza, woodbridge, va 22193 at (703) 986-5500) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Dumfries, VA, USA

problem #124

Jun 012016

Milan

  • miles
Takata recall: I contacted auto nation Ford frisco, tx in June/July of 2016 concerning the recall and again in July 2017. I also contacted bob tomes Ford in mckinney, tx. There I no available parts to repair the vehicle. Concerned that the car is my 16 year old daughter's vehicle for school and work.

- Prosper, TX, USA

problem #123

Nov 022017

Milan

  • miles
"takata recall" I am denied service for this defective airbag.

- Carthage, TN, USA

problem #122

Nov 012017

Milan

  • 130,000 miles
Takata recall no parts to honor the recall.

- Lino Lakes, MN, USA

problem #121

Nov 012017

Milan

  • 140,000 miles
Takata recall no parts to honor the recall.

- Lino Lakes, MN, USA

problem #120

Nov 012017

Milan

  • miles
Takata recall - I visited www.airbagrecall.com and was directed to contact a dealer regarding the repair. There are no Mercury-certified dealerships on the list. The Ford website states that parts are not yet available. The original recall notification is dated 06/01/2016.

- Virginia Beach, VA, USA

problem #119

Jun 272016

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (george wall Ford/licoln/Mercury in red bank, New Jersey) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Red Bank, NJ, USA

problem #118

Nov 012017

Milan

  • 160,000 miles
Takata recall : I have been driving around for years with these dangerous air bags in my car. The parts are still not available for the recall and now takata is going bankrupt, I am afraid they will never get replaced. This is an unreasonable amount of time to wait for a very serious recall and an unfair position to put people in. I am afraid to bring passengers into my car because god forbid something should happen. So I have a car that I cannot put anyone into? this isn't right! it is causing me mental anguish and making life very difficult because no passengers can safely be in the front seat.

- Woonsocket, RI, USA

problem #117

Jul 152016

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called biondi Lincoln at 412-856-1200 and was informed that the parts were not available. The manufacturer was not notified of the issue. The contact stated that the dashboard was cracked and the air bag was exposed. The failure mileage was unknown. VIN tool confirms parts not available.

- East Pittsburgh, PA, USA

problem #116

Oct 252017

Milan

  • miles
"takata recall" received a letter from Ford dated March, 2017 saying when parts become available for safety recall # listed in the letter Ford would notify me by letter. The dealership says parts have not been received as of October. 25, 2017 prox. The service rep says out of Ford's control. No damage yet

- Bloomington, MN, USA

problem #115

Oct 312017

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called town and country car and truck center (10 craft dr, alamosa, co 81101; 719-587-1800) stated that the remedy was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Alamosa, CO, USA

problem #114

Oct 302017

Milan

  • 130,000 miles
Takata recall. Dealer says that Ford never supllied replacement airbags and has no idea when to expect them. Now takata is going chap 11 and I'm worried.

- Annandale, VA, USA

problem #113

Jul 012016

Milan

  • miles
Takata recall - I still am being told by my servicing dealership (priority Ford in Norfolk, va) that the parts are not available. That is ludicrous. My car may no longer be in production, but it's the Mercury twin to the Ford Fusion and it's Ford who is sending me the recall info. Now takata is in bankruptcy. This has been delayed entirely too long. It's always the consumer who gets the short end of the stick. Please help me get this replacement accomplished.

- Norfolk, VA, USA

problem #112

Jun 012016

Milan

  • miles
I have contacted Ford Motor Company and local lincolin dealer, no one can give me a time frame as to fix the air bag recall. The car has had a recall on it for 18 months with no plans of fixing on their part. Ford should be made to buy the vehicles back since they can not fix them in a timely manner

- Spring Grove, PA, USA

problem #111

Jun 012016

Milan

  • miles
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called prime Ford auburn dealer (780 Washington St, auburn, MA 01501) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Worcester, MA, USA

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