3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,338 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
12/12/2010--the transmission is slipping as I left my grandson birthday, I bought the car last month it only has 19,800 miles on it.
- Quincy, MA, USA
I bought my 2007 Mercury Milan premiere in Nov of 2007. I have not had any real problems until about 3 weeks ago. On a Friday we were driving to my kids doctors and noticed that the gears were slipping a little bit. On the way back it got worse. So we took it in to a friends transmission shop and he had told us that the tranny was gone, bad history. So he had my car for 8 days putting a rebuilt tranny in it. We got it back on the 8th night and started driving home and noticed that it was not shifting properly. So we took it back and the axle seal had gone bad. So another day and a half of my car being in the shop. We had the car back for almost a week and I was driving it to the store and the RPM's went way up to 6500 and wasn't moving. So I pulled over. Waited 3 hours to be towed. So come to find out my tranny is out again and they now have had my car for 5 days. They also told me that 3 other Milan have been in for tranny work. I have dish out $1650 for a rebuilt tranny and $480 for a rental. I now have a rental but thankfully the tranny place is paying for it.
- Lake Elsinore, CA, USA
After obtaining the 2007 Mercury Milan I4 premiere, I have had transmission problems with the 5-speed automatic, inasmuch that it "jerked" when putting it into reverse and wouldn't operate beyond 3rd gear. After taking it into the dealer, costa mesa Lincoln Mercury, the first time the problem appeared remedied for a couple of days, then returned. I took the vehicle back into the same dealers service, where it has been for over a month. I made my second and third payments while it sat in service. At this point, the entire transmission has been replaced, the controller, solenoid, etc. When I picked it up the second time, I didn't even make it back to the freeway when the same problem appeared again, so I immediately returned the car a third time to service for the same problem. Please note that I have no problem with the dealer, this is a problem from the factory. The dealer had a Ford factory service rep. Out for three consecutive days, and when asked how to fix the vehicle he replied, "replace it." The dealer is saying that to replace it will still take another 3 weeks or so. I feel this ridiculous, because the car has been at the dealers service dept. More than I have had it to enjoy, while still being required to make payments. Ford/Mercury had better remedy this, to my satisfaction, quickly!
- Irvine, CA, USA
- Sussex, NJ, USA