10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,258 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle fix the back parts of body the police do not find an accident report of January 2014 in manati puerto rico in January 2014 a Mercury Milan was a colision with a Dodge Ram in manati puerto rico.the black Mercury was a motor problem and back body parts need fix.I wait for a Ford motor repot that evidence the problem colision and do not fix because do not find the police report. Car insurance company need a police report for send to my person a money to fix.the accident do not report.please send a information and some letter for find a police report. My E-mail.monster Jan events do not responsable when have accidents in a way.I need a police report to January 2014 in manati, puerto rico
- Bayamon, PR, USA
Takata recall recieved recall notice on July 2016 as of this date still no parts. Recieved letter November 2017 no passanger to ride in front passenger seat. My vehical was in a car accident in December 2017 and the on the drivers front fender, the airbags did not deploy. Was not sure if they were supposed to.the car slamed into another cars back bumper on the other cars left side. It slid due to road conditions of weather. It was at 3pm on a road with 35 mph speed limit.the other car was turning without a turn signal.we had the car repaired through our insurance at state farm. $4000 damage.
- Aliquippa, PA, USA
The contact owns a 2008 Mercury Milan. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2017. The manufacturer stated that the part was not available for repair. The contact also stated that the front passenger air bag was exposed due to a fractured dashboard at the front passenger air bag area due to the air bag failure. The contact also mentioned that the vehicle stalled due to the air bag electrical system. The contact stated that the vehicle stalled due to the air bag electrical system. The vehicle was not taken to a dealer or a local mechanic for diagnostic testing. The approximate failure mileage was 125,000. VIN tool confirms parts not available.
- Birnamwood, WI, USA
The interior door handles snap in half easily and cause the door to not lock automatically. When the first door handle broke (front, driver side) it took me about a minute to figure out what had happened and how to get out of my car. If it would have happened in an emergency situation it could have been a major problem. After the second handle broke (front, passenger side) I discovered that pulling back on the lock mechanism will open the door. The dealership told me to keep my receipts because this, according to them, is a chronic problem with the Milan and the Ford Fusion. Thankfully, I was just getting out of my car to go to work, but had I been involved in an accident I could have potentially died because of the faulty door handle.
- Plymouth, MI, USA
Driver's door handle broken on inside of vehicle. Seems to be a common problem with Ford Fusion and Mercury Milan models from 2006 on. Plastic handle breaks and you cannot exit the driver's door unless the door is opened from the outside of the vehicle or through another door. In the event of and accident the driver could become trapped in the vehicle.
- Vineland, NJ, USA
- Northville, MI, USA