2.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 78,056 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata too! I drove Milan to stop sign. As I went forward, went into 'limp home' mode (found term while researching). 1st time this ever happened. No forewarning! I was able to get car to crawl to the curb. Saw orange wrench light up. Shut off engine. When I restarted, I was able to drive short distance home. Next day, tried 3 times to start. It started, but quickly stalled each time. Towed to my mechanic. He checked computer, saw there was a problem. He doesn't do that work. Told me wrench and engine light come on. Towed to Ford dealership on Friday. It is now 9 days there, and day 11 will be Monday 3/19/18. I spoke 3 times to service dept.(same person), and am being told they are backed up with work, and haven't looked at my car yet. Each convo he says what day they should get to it, but have lied so far. So, not diagnosed yet. I have never received any notice from Ford about this possibly becoming an issue with my car. Also, I never received notice about 'takata recall'. I saw it on the internet and alerted service dept. To check that too. I was told they have to see if my car has that type of airbag. I researched and saw the Ford consumer program 13N03. That investigation involves 2009-2013 Milan. Extended warranty 10 yrs or 150,000 miles. I know this is the problem with my car. I bought it May 2011 with under 52,0000 miles on it. Not even 7 yrs yet, and I have under 60,000 miles on it because it's only for local driving. It's the only vehicle I have and I can't get rental car help thru insurance unless my car was in an accident. Ford won't help on a loaner car either. Now, I believe Ford has a protocol they are following to 'get out' of any free repairs. The nccc suggests phoning 1-800-392-3673 if I never received letter, but that phone number is Ford! seriously" should I bother? this is in staten island, NY. Beware! can I please get any help on what to do"
- Staten Island, NY, USA
I was driving about 45 mph on a city street, when the car just shut down. I tried to give it gas, nothing happened. Steering wheel locked up. I still had power to the radio and lights but the car went limp. I was barley able to turn it into a parking lot for safety because the steering wheel locked up. I turned off the car waited a few minutes and started it back up with no problems. I am lucky I wasn't in traffic, because this would have caused an accident, it went from 45 mph to nothing in seconds.
- Midland, TX, USA
The contact owns a 2008 Mercury Milan. While driving 45 mph, the vehicle shook, jerked, and the check engine warning indicator illuminated. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.
- Upper Marlboro, MD, USA
The contact owns a 2008 Mercury Milan. While attempting to go uphill in the vehicle, the vehicle stalled and several warning indicators illuminated on the instrument panel. When the contact restarted the vehicle, all of the electrical functions worked. When the accelerator pedal was depressed, the vehicle failed to move. The contact stated that the vehicle was restarted and able to drive; however, the check engine remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
- Damascus, OR, USA
I was driving on the highway at about 45 mph when engine seemed to gradually lose all power. I steered the car onto the shoulder of the road to get out of traffic and subsequently turned the car off and then re-started it, at which point it seemed to drive okay but at times still felt like it might stall. The check engine light came on, as well as the wrench light and traction warning light. The wrench and traction lights went off eventually but the check engine light continues to be on. A few days after the initial incident I was at a stop sign near my house in the vehicle and when I went to accelerate through from the stop sign there was practically no acceleration. I was able to turn around and drive back to my house but only at a speed of less than 5mph the whole way (approx 1/4 mile). As I had to go up a small hill to get to my house, the car did not have enough power to get all the way up the hill and I had to pull over again and re-start the car, at which point I was able to make it the rest of the way home.
- Salem, MA, USA
The contact owns a 2008 Mercury Milan. The contact stated that whiled driving 65 mph, the vehicle stalled. The contact mentioned that check engine and battery warning lamp illuminated. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 110,816.
- Snellville, GA, USA
The contact owns a 2008 Mercury Milan. The contact stated while driving at approximately 10 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where the technician diagnosed that the throttle was defective and needed to be replaced. The manufacturer was made aware of problem. The approximate failure mileage was 12,000. Updated 8/11/14
- Madison, NJ, USA
No matter if cold or hot, going forward or backward, engine surges. Better have foot on brake hard to keep from surging uncontrollable. Hold on for dear life.
- Garland, TX, USA
Upon putting vehicle in reverse the throttle increased on its own reaching nearly 6K rpms, by quickly placing the shift lever in neutral and applying the brake I was able to avoid a collision. Restarted the car engine light was on as well as the maintenance light, after checking for codes 2110 was present, cylinder 3 had misfired. Drove the car home it was fine. Drove the car for a week with 2 more of the same incidents (increased acceleration with out pushing the pedal) while driving. On 10/14/13 while at a stop light the car increased the throttle on its own to 6K rpms and upon release of the brake my tires broke loose and began to squeal again I was able to control the car by shifting in to neutral and the rpms settled at 600, I shifted back into drive and it has been fine for 2 days. After little research it seems like this is a common issue (google search) the electronic throttle body is malfunctioning at random mileage ranges and without warning in both the Mercury Milan and Ford Fusion. I am highly concerned that a replacement part would not even fix the vehicle. Its not safe to drive and people need to be warned, might be like Toyota incident.
- Lino Lakes, MN, USA
After replacing my car battery, the service light for the throttle body transmission came on. When I went to drive off there was no engine power.
- Charlotte, NC, USA
- Ypsilanti, MI, USA