10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,320 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving in the snow. I went to apply my brakes that where working as I began to stop the ABS kicked on and I lost brake pedal pressure. Now I can no longer get brake pressure but still have brakes.
- Washburn, IL, USA
Takata recall - I was notified july2016 about the recall of airbag. Since that time...I have been calling dealerships...my ront dash on passenger side is separating where the airbag is. I separates more and more...I need to see that this airbag is replaced asap... started out small less than half inch to at least 6 to 8 inches wide. Have photots but they are to big of file to attach. Can send separately upon request. Next thing will be notifying my senator and congressman to get this addressed.
- Akron, OH, USA
Takata recall
- Huntley, IL, USA
Investigation PE16017 extended braking distance. I was traveling on a busy four lane road following a SUV. A traffic light was coming up and what should have been more than plenty of braking room was not. When I applied my brakes they felt soft when I knew I wasn't stopping I yanked into the other lane cutting off another car going the same direction. My brakes finally stopped my car just short of going into the intersection into oncoming traffic. I avoided not hitting the SUV because of my quick thinking and reflexes; however, I was feet from a possible life threatening accident.
- Bell Buckle, TN, USA
On 12-23-2016, involved in a car accident. Going down a slight hill while it was snowing. Couldn't get the vehicle to stop. Pumped on the brake and it wouldn't catch. When I got to the stop sign I pressed down on the brake and the vehicle slid through.
- Mayville, WI, USA
Britax boulevard 70 - I have had this car seat for two and a half years and understand that it is outside of the warranty. However I have discovered that there is a crack in the outer shell. I have attached a picture showing the crack in the seat. This car seat has never been in any kind of accident or had any damage sustained to it in any way. While talking to your customer service representatives aaron and tracy I was informed that I could have it replaced by paying $125. This is not something that make sense because I would not want to put my child in a seat that can be cracked from the installation process, how would it be able to sustain a car accident? in my opinion and the opinion of many other parents this is extremely concerning and worrisome. While expressing these concerns to tracy, she interrupt me and then continued to talk over me. This is very unprofessional and is not a quality management should have. She told me that manufacturers defects usually occur within the first year, but I can tell you that something was defective about this seat and usually is not all the time. If this would have been handled professionally and with tact I would not be upset. You well know that your seats are on the higher price point and your customers expect them to last without problems. I will not be buying another car seat from britax and I will be sharing this experience with others. I would not put my child in a seat that does not have the manufacturing companies support and one that does not have the best interest of their customers in mind.
- Lincoln, NE, USA
When going down to cincinnati, Ohio, shortly after I purchased my Mercury Milan, in September 2010, I had a flat tire outside of akron Ohio. (the car only had 3,000 to 4000 miles on it when I bought it & was kept in a garage during the winter, driven only in the summer months here in Michigan.). I had to purchase a new tire while in Ohio and also purchased a warranty (lifetime) on all the other Michelin tires. Between then and now, I have had no less then 15 to 20 incidents where the low tire pressure light comes on. I have never received a notification from the manufacturer, even though there has been one recall and three service bulletins issued for this vehicle. One of them involves the tires. My vehicle now has 32,000 miles on it and I am told I will be needing new tires shortly. How could this be" I've never had a vehicle that I only got 32,000 miles out of the original set of tires. I'm now suspecting that its possible the tires are leaking air due to the valve stem on the tire itself. I'd like to know why I've never received any bulletins or notifications on recalls. The problem lies either with the manufacturer of the vehicle putting poor quality tires on the vehicle or with the tire manufacturer. I'm on disability and cannot afford new tires. The car has only 32,000 miles on it & is driven gently. I certainly will not be buying Michelin tires ever. One other thing, 2 of the wheels had corrosion ground off them in hopes that the tire would fit better, however, this has not solved the problem. Where does the problem lie? I was told by discount tire that it's simply a matter of economics that manufacturers made the decision that it's "quantity over quality" when putting tires on new cars. In other words poor quality tires are put on new cars?" apparently, this is the case when one needs to buy new tires at only 32,000 miles.
- Novi , MI, USA
The passenger-side dashboard under the airbag has begun to warp. The dealership is unable to repair and has indicated that the airbag "should" deploy in a crash. The dealership also stated that the airbag shouldn't deploy in normal driving conditions. The reason they said they couldn't repair is that they couldn't guarantee the airbag would deploy in an accident.
- Suffolk, VA, USA
- Minneapolis, MN, USA