10.0
really awful- Crashes / Fires:
- 7 / 1
- Injuries / Deaths:
- 3 / 1
- Average Mileage:
- 22,434 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall
- Stanardsville, VA, USA
There is a recall on my 2008 Milan every time I call the Ford dealer to fix the problem they say they don't have any airbags and call back
- Philadelphia, PA, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in 2017. The dealer (lundgren motors, us-53, eveleth, mn 55734) stated that the parts were unavailable for repair. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
- Ely, MN, USA
"takata recall" recall was issued January 10,2017. I have called their hotline twice, and each time they tell me they do not have a remedy to the problem. I tell them how I have 2 young kids and feel unsafe. They tell me they will make note of this. My husband called the local Ford dealership last week. They told him that they called for the parts, but they aren't available. Told him to call back in a month to try again. When I check my status on the website it reads: Recall statusrecall incomplete, remedy not yet available how is this acceptable!? my recall will be 2 years old in 2 months and nothing has been done about it! they sent out paperwork to rent a car, but I don't have the extra funds to cover the extra insurance Ford said I'd need. They also told me I'd have to pay an extra $6/day, as Ford is only covering $30/day. They told me I could have the rental for up to 3 months. This call was made back in July!!! that would have been 4 whole months of paying for extra insurance and money for a rental, and there doesn't seem to be an end in sight!
- Brookfield, MA, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Mc cafferty Ford (3039, 1939 Lincoln hwy, langhorne, pa 19047, (267) 587-0554) was contacted and it was confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Levittown, PA, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Steven's Ford (507 NY-112, East patchogue, New York 11772, (631) 475-1133) was made aware of the recall in January of 2017 and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Holbrook, NY, USA
Tamara recall has not been completed on my car. I received my first notification in 2016. Please let me know when I can get it fixed.
- Peoria, IL, USA
Takata inflators. I received a notice about this recall many months ago. I've called my local dealerships to check for a repair and they still (as of today 10/4/18) tell me that they do not have the parts available and are not able to fix. I cannot believe I've been required to drive around with this hazard for so long while Ford has not been able to come up with a solution. This is not acceptable.
- Ann Arbor, MI, USA
Takata recall. I have been waiting for many months for this recall to be fixed. How much longer will it be? it is ridiculous! please let me know.
- Fridley, MN, USA
Still waiting on replacement part for passenger side airbag inflator. Was told by dealership that repair would be in 2nd or 3rd quarter(2018). Now being told parts will not be available until November 2018. I do not have any faith that they will be available. I have been trying to have this repair since Oct of 2017
- Barre, VT, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received a letter from the New York mva regarding the takata air bag recall. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dana Ford Lincoln (266 West service road, staten island, NY 10314, (718) 983-8700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Staten Island, NY, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rhinebeck Ford (3667 NY-9G, rhinebeck, NY 12572, (845) 876-4440) and was informed that the parts were not available. The manufacturer was contacted and provided reference number: Cas15604566 and a loaner vehicle. The contact had not experienced a failure. Parts distribution disconnect.
- Accord, NY, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in 2016. The dealer (West-herr Ford, 5025 camp rd, hamburg, NY 14075) stated that the parts were not available for the repair. The manufacturer was also contacted and confirmed that parts were unavailable for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Buffalo, NY, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Summit Ford Lincoln (305 grant avenue, auburn, New York 13021, (315) 252-7255) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Auburn, NY, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford & Lincoln of smithtown (440 jericho turnpike, smithtown, NY 11787, (631) 265-2340) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Centereach, NY, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called williams Ford Lincoln at 570-888-2366 (located at 1538 elmira St, sayre, pa 18840) and was informed that the parts were not available. The contact stated that the passenger side air bag was about to deploy. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was not provided. Parts distribution disconnect.
- Waverly, NY, USA
Takata recall. Unable to have a passenger in my front seat. I was first notified Dec 2017 and am still waiting. I want to sell my car but I'm sure the value will be decreased if a passenger can't sit in the front seat. No one can tell me when this will be ready.
- Fort Wayne, IN, USA
Takata recall the recall appears to be ongoing. I plan to move out of state requiring me to drive long distance with a passenger, a pet and my belongings. With the recall on the passenger airbag, I feel uncomfortable going forward with my move. My other option is to sell the car, but that would not be fair to the buyer. Please provide an alternate solution besides a rental car.
- Savannah, GA, USA
Takata recall. The contact owns a 2008 Mercury Milan. The contact stated that the entire dashboard bubbled up and the air bags appeared as if they would deploy. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Seekins Ford Lincoln (1625 seekins Ford dr., fairbanks, ak 99701, (907) 459-4000) was contacted and confirmed that the parts were not available for the recall remedy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
- Fair Banks, AK, USA
- Fergus Falls, MN, USA